Contact Centre Forecasting
2 weeks ago
A leading technology company located in Manchester is seeking a Contact Centre Planner. The ideal candidate will manage staff schedules, conduct forecasting, and ensure efficient operations across various functions. Strong analytical and problem-solving skills are required, along with experience in operations and familiarity with WFM tools. This role offers a competitive salary and benefits package, including generous leave and career development opportunities.
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Manchester, United Kingdom Ticketmaster Full timeLocation: Manchester, United Kingdom Division: Ticketmaster UK Line Manager: Planning & Operations Manager Contract Terms: Permanent, 40 hours a week **THE JOB** Reporting to the Planning & Operations Manager, this role will be responsible for planning and forecasting Ticketmaster’s contact volume across various workstreams within the Contact...
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Contact Centre Planner
2 weeks ago
Manchester, United Kingdom YDU JC Air Cond & Ref Inc.- Dubai Full time.Contact Centre Planner page is loaded## Contact Centre Plannerlocations: Manchester-Manchester-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD30256564**Forecasting and Planning**** What we offer*** **Competitive Salary:** Reflecting your skills and experience* **Generous Leave:** 25 days annual leave + Bank Holidays*...
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Contact Centre Forecasting
2 weeks ago
Manchester, United Kingdom Johnson Controls Full timeA leading technology company in Manchester seeks an Operations Manager in Forecasting and Planning. You will drive operational excellence by managing staff schedules for efficient service delivery, conduct forecasting reviews, and ensure effective team collaboration. This position requires over 2 years of experience in operations and strong analytical...
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Contact Centre Planner
1 week ago
Manchester, United Kingdom Johnson Controls Full timeJoin to apply for the Contact Centre Planner role at Johnson Controls. What We Offer Competitive Salary: Reflecting your skills and experience Generous Leave: 25 days annual leave + Bank Holidays Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave Pension plan (up to 7% employer match) Life assurance Employee assistance program...
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Contact Centre Planner
1 week ago
Manchester, United Kingdom Johnson Controls Full timeForecasting and Planning 🎁 What we offerCompetitive Salary: Reflecting your skills and experienceGenerous Leave: 25 days annual leave + Bank HolidaysHoliday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leaveComprehensive Benefits:Pension plan (up to 7% employer match)Life assuranceEmployee assistance programReferral schemeExclusive...
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Contact Centre Planner
2 weeks ago
Manchester, United Kingdom Johnson Controls Full timeForecasting and Planning What we offer Competitive Salary: Reflecting your skills and experience Generous Leave: 25 days annual leave + Bank Holidays Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave Comprehensive Benefits: Pension plan (up to 7% employer match) Life assurance Employee assistance program Referral scheme Exclusive...
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Contact Centre Planner
2 weeks ago
Manchester, United Kingdom Johnson Controls Full time £45,000 - £55,000 per yearForecasting and PlanningWhat we offerCompetitive Salary: Reflecting your skills and experienceGenerous Leave: 25 days annual leave + Bank HolidaysHoliday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leaveComprehensive Benefits:Pension plan (up to 7% employer match)Life assuranceEmployee assistance programReferral schemeExclusive Discounts:...
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Contact Centre Sales Manager
4 weeks ago
Manchester, United Kingdom The Executives in Sport Group Full timeContact Centre Sales ManagerAbout the Organisation:We’re working with a world-renowned sports venue in the North West, recognised for delivering exceptional hospitality. With a proud history and a strong ambition for the future, the organisation continues to push boundaries through outstanding service, innovation, and commercial performance.The Impact...
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Contact Centre Planner
2 weeks ago
Manchester-Manchester-United Kingdom Johnson Controls Full time £30,000 - £60,000 per yearForecasting and Planning What we offerCompetitive Salary: Reflecting your skills and experienceGenerous Leave: 25 days annual leave + Bank HolidaysHoliday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leaveComprehensive Benefits:Pension plan (up to 7% employer match)Life assuranceEmployee assistance programReferral schemeExclusive...
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Strategic Resource Planning Lead
4 days ago
Manchester, United Kingdom Michael Page (UK) Full timeA fast-growing contact centre operation in Manchester is seeking an ambitious Planning Analyst to build and own the planning framework. You will create capacity plans, automate performance dashboards, and partner closely with teams to optimize resource forecasts. Essential skills include advanced Excel and a strong analytical mindset, particularly within a...