Business Administration Apprentice

7 days ago


Earls Colne, United Kingdom GetMyFirstJob Ltd Full time

Key Responsibilities Customer Service & Communication Respond to customer enquiries via phone and email in a professional and timely manner. Provide delivery updates and tracking information. Maintain excellent communication with customers to ensure satisfaction. Escalate complex issues to senior members of the team when necessary. Administration & Order Processing Process customer orders accurately using internal systems. Update and maintain customer records and documentation. Support daily office tasks such as filing, data entry, and document preparation. Assist with the coordination of deliveries and liaise with warehouse and distribution teams. Business Support & Collaboration Work closely with colleagues to ensure smooth day‑to‑day operations. Support the implementation of customer service and administrative procedures. Contribute ideas to improve efficiency and customer experience. Represent the company in a courteous and professional manner at all times. Training and Qualification You will work towards a Level 3 Business Administrator Apprenticeship, delivered remotely via Microsoft Teams by a trusted training provider. This means no college day release is required, allowing you to learn and earn full‑time within the business. Most of your apprenticeship will be spent gaining hands‑on experience in a real working environment. Requirements Desirable qualifications: GCSE Grade 4 (C) or above in English and Maths. If you have other relevant qualifications or prior experience, the apprenticeship can be adapted to suit your skill level. Skills and Qualities Strong communication and IT skills. Excellent attention to detail and organisation. Good problem‑solving and administrative abilities. Positive attitude with a professional and confident manner. Team player who takes initiative and is eager to learn. Ability to thrive in a busy and dynamic environment. Patient, approachable, and customer‑focused. Qualification / Standard : ST0070 Business administrator Duration #J-18808-Ljbffr



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