Head of Communications Governance and Efficiency

Head of Communications Governance and Efficiency - 32474 Environment Agency Job Description The Environment Agency is changing fast, and the need for effective and efficient processes and clear governance between and within our business directorates has never been more critical. Key Outcomes Increase speed of communications approvals and message deployment Ensure the right people are involved at the right time to reduce workloads and increase impact Drive a more effective approach to strategy development and stakeholder engagement Remove unnecessary resource demands Embed governance that supports clarity, accountability, and efficiency The Team This role is in the new Communications & External Affairs team. We work across Strategic Communications, External Affairs, Engagement, Insight, Internal Communications and Internal Engagement. We are a dispersed team so location can be flexible and some travel will be required. Essential Experience & Skills Excellent communication and collaboration skills, with the ability to influence at all levels. Strong negotiation skills to resolve competing priorities and secure buy‑in. Proven project management skills, with experience delivering complex change initiatives. Ability to manage diverse stakeholders and build strong relationships across organisational boundaries. Clear thinking and problem‑solving skills, with the ability to simplify complexity and deliver practical solutions. Experience in governance, organisational design, or process improvement at a senior level. Strategic thinker with a pragmatic approach to delivery. Highly organised and able to manage competing priorities. Collaborative and inclusive leadership style. Resilient and adaptable in a fast‑changing environment. Desirable Experience & Skills Knowledge of public sector governance and regulatory frameworks. Experience in communications or stakeholder engagement environments. Project management qualifications (e.g., PRINCE2, Agile) or equivalent experience. Contact & Additional Information Closing date is 9 December 2025 and interviews will take place the week beginning 15 December. For more information please contact Chris Davis (chris.davis@environment-agency.gov.uk). We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Competencies Required Competence 1 – Achieves ResultsCan you share an example of a time when you were accountable for delivering a significant outcome? How did you set priorities, overcome obstacles, and ensure results were achieved? Competence 2 – Focuses on Efficiency, Innovation and QualityPlease tell us about a situation where you challenged existing practices to deliver better outcomes. Competence 3 – Shapes organisational approach & deliveryDescribe a situation where you had to align diverse teams or departments behind a common organisational approach. What worked, and what didn’t? #J-18808-Ljbffr