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BI & Analytics Specialist

2 weeks ago

Sunderland, United Kingdom Gentoo Group Full time

BI & Analytics Specialist Join Gentoo Group as a BI & Analytics Specialist and help our charitable organisation provide good quality homes to more than 60,000 people in Sunderland. We invest millions of pounds every year to keep existing homes safe and to build new modern homes to rent, contributing to the UK housing crisis. Salary £43,323.00 Job Description Location: Doxford Park, Sunderland (Head Office)Team: Business Improvement & ChangeReporting to Gentoo’s Business Intelligence Manager, you’ll shape how we use data by designing and delivering insightful dashboards, collaborating with stakeholders, and uncovering trends to improve performance. What You’ll Do Partner with stakeholders to understand reporting requirements and deliver solutions that meet their needs. Design and develop visually compelling dashboards using leading BI tools. Guide colleagues on interpreting data and using insights to drive operational decisions. Contribute to projects and initiatives by delivering actionable insights that support business cases and benefits realisation. Identify opportunities to apply BI technology to enhance processes and performance. Manage and resolve reporting‑related service desk items in line with agreed SLAs. What We’re Looking For Experience & Knowledge Demonstrable experience with ITSM tools (e.g., JIRA). A highly developed understanding of data infrastructure, architecture, and integration. Knowledge of regulatory reporting and data governance best practices. Proven ability to build effective relationships with technical and non‑technical stakeholders. Technical Skills Expertise in enterprise BI tools such as QlikView and Power BI. Proficiency in data analysis tools and languages: SQL, Excel, Python, DAX. Ability to scope requirements accurately and continuously improve report usability. Attributes Detail‑oriented with a commitment to quality and accuracy. Analytical thinker with a logical approach to problem‑solving. Strong communicator who can simplify complex ideas. Dedicated to continuous learning and professional development. It Would Be Great If You Also Had Experience in training and coaching operational teams. Microsoft certifications or equivalent. Familiarity with Microsoft Fabric, Azure Data Factory, and related cloud technologies. Benefits 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year. Early finish on Fridays. Flexible and hybrid working. Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover. Access to private healthcare through the Health Cash Plan. Competitive Aviva pension scheme – Gentoo will contribute up to 10% based on your personal contribution. Salary sacrifice electric vehicle scheme. Enhanced family‑friendly leave. Car mileage allowance if you use your personal vehicle for business purposes. Life assurance cover to the value of 3 times your annual salary. We conduct a basic DBS check, which will be arranged and paid for by Gentoo. #J-18808-Ljbffr