Customer Service Advisor
4 days ago
My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests. Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web‑Chat etc. Hybrid working 1 week in the office, 1 week working from home - dates to be determined after Training is completed and Manager has signed off. Operational Hours - 09:00-20:15 (8hr Shift) - Monday to Friday with 1 in 6 Saturday (Saturday operational hours - 08:00-14:30) Location : - East Midlands Airport Pay Rate : - £14.72 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the confidence in the information provided Maximise up selling opportunities whilst ensuring the customer has an informed choice Key Skills : Excellent customer service experience Strong understanding of customer service processes Consistently providing a high level of service Excellent communication skills written and verbal Ability to adapt to change Ability to work as part of a team as well as independently Experience of working with MS Word and Excel This role is subject to 5 Year Compliance and a Clean DBS - it is imperative that each applicant provides support to this process If you have the right skills - Please click Apply, submit your CV to michelle.alburey@pertemps.co.uk or call 01509 213000 #J-18808-Ljbffr
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Customer Service Advisor
3 days ago
Kegworth, United Kingdom Refresco Full timeRefresco, the world’s largest, multi-national soft drinks manufacturer, is seeking a **Customer Service Advisor **at our head offices in **Kegworth **. We offer a genuinely great place to work, with lots of personal development, and career opportunities all alongside a highly competitive salary. Refresco UK are part of the Refresco Group a multi-national...
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Customer Service Advisor
3 days ago
Kegworth, United Kingdom Refresco Full timeRefresco, the world’s largest, multi-national soft drinks manufacturer, is seeking a **Customer Service Advisor** at our head offices in **Kegworth**. We offer a genuinely great place to work, with lots of personal development, and career opportunities all alongside a highly competitive salary. Refresco UK are part of the Refresco Group a multi-national...
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Customer Service Advisor
3 days ago
Kegworth, United Kingdom Refresco Full timeJoin Refresco as a Customer Service Advisor and be at the heart of our dynamic operations! This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong relationships with customers and stakeholders, and takes pride in delivering outstanding service. If you’re proactive, detail-oriented, and passionate about customer...
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Customer Service Advisor
3 days ago
Kegworth, United Kingdom Refresco Full timeJoin Refresco as a Customer Service Advisor and be at the heart of our dynamic operations! This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong relationships with customers and stakeholders, and takes pride in delivering outstanding service. If you’re proactive, detail-oriented, and passionate about customer...
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Customer Service Advisor
3 days ago
Kegworth, United Kingdom Refresco Full timeJoin Refresco as a Customer Service Advisor and be at the heart of our dynamic operations This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong relationships with customers and stakeholders, and takes pride in delivering outstanding service. If you're proactive, detail-oriented, and passionate about customer...
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Customer Service Advisor
2 weeks ago
Kegworth, United Kingdom Refresco Full time £25,000 - £40,000 per yearJoin Refresco as a Customer Service Advisor and be at the heart of our dynamic operations This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong relationships with customers and stakeholders, and takes pride in delivering outstanding service. If you're proactive, detail-oriented, and passionate about customer...
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Customer Service Advisor
2 weeks ago
Kegworth, United Kingdom Refresco Full timeCustomer Service Advisor Location: Refresco Kegworth, England, United Kingdom Working hours: Monday – Friday, 38 hours per week, Hybrid (remote and office). Benefits An annual 5% bonus Pension contributions Access to a 24/7 virtual GP for you and your family Life assurance Income protection Enhanced holiday allowance of 28 days plus bank holidays Purchase...
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Training Advisor
2 weeks ago
Kegworth, United Kingdom Refresco Full timeJoin our Project Aspire+ team at Refresco as our Training Advisor on a 18 month contract. You will be working closely with the Training Coordinator, Organisational Change Manager, Business Analyst’, wider Programme Team, and the SMT to develop and implement training strategies, plans, and solutions to maximise employee adoption and useage of the target ERP...
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Hybrid Global Shipping Support Advisor
4 days ago
Kegworth, United Kingdom Pertemps Full timeA logistics company in Kegworth is seeking Customer Service Advisors to be the first point of contact for customer shipping requests. This role involves managing inbound calls and providing detailed information through various channels. Ideal candidates should possess excellent customer service experience and communication skills. The position offers a...
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Training Advisor
2 weeks ago
Kegworth, United Kingdom Refresco Full timeJoin our Project Aspire+ team at Refresco as our Training Advisor on a 18 month contract. You will be working closely with the Training Coordinator, Organisational Change Manager, Business Analyst’, wider Programme Team, and the SMT to develop and implement training strategies, plans, and solutions to maximise employee adoption and useage of the target ERP...
