Business / Transaction Manager

5 days ago


Kidlington, United Kingdom Hartwell Automotive Group Full time

OverviewBusiness Manager role at Hartwell Automotive Group. Hartwell Oxford BYD/Used Car and Van Centre is seeking a motivated and experienced Showroom/Business Manager to lead showroom operations and enhance the customer experience.Job Description: As the Automotive Showroom Manager, you will oversee day-to-day operations, support sales targets, improve customer satisfaction, and uphold the brand image.ResponsibilitiesSales Team Leadership: coaching and support to motivate the team; monitor sales activities, track performance, and provide regular feedback.Customer Experience: maintain a welcoming and professional showroom atmosphere; address inquiries and concerns promptly; foster positive relationships to encourage repeat business and referrals; implement strategies to enhance the overall customer experience.Inventory Management: maintain up-to-date vehicle inventory; collaborate with management to ensure proper display and pricing; oversee vehicle merchandising and showroom presentation.Compliance and Administration: ensure compliance with automotive regulations and dealership policies; manage sales-related administrative tasks including contracts, financing, and warranties.QualificationsProven experience in automotive sales or showroom management.Strong leadership and team management skills.Excellent communication and customer service skills.Knowledge of automotive industry trends and products.Proficiency in sales software and CRM systems.Attention to detail and organizational abilities.Ability to work flexible hours, including weekends.Additional InformationWe are seeking a dynamic leader with a passion for automobiles and a proven track record in sales management. This role is full-time and falls under the Sales and Business Development function within the Automotive industry. #J-18808-Ljbffr



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