GTM Operations Administrator

About Us inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improving security and driving success for our clients. We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be inforced in every MSP About the Role The Go-To-Market (GTM) Operations Administrator will play a key role in supporting our global sales organisation by maintaining operational excellence across systems, processes, and data. You will work closely with the Global VP of Sales and Revenue Operations to ensure our GTM systems (particularly HubSpot) are optimised, data integrity is maintained, and sales teams are empowered with the insights and tools they need to perform at their best. This role is ideal for someone with strong attention to detail, hands‑on experience in HubSpot, and an enthusiasm for improving processes and systems. You’ll act as the connective tissue between Sales, RevOps, Finance, and Customer Success across multiple time zones. What you’ll be doing CRM Ownershi p Administer and optimise HubSpot (and associated tools including Arrows, Vidyard, Fathom, and LinkedIn Sales Navigator). Integration and API knowledge. Manage user access, pipelines, workflows, and automation. Ensure data hygiene and governance across all GTM systems. Support onboarding and training for new HubSpot users. Sales Operations Support Maintain and update sales dashboards, leaderboards, and reports to enhance performance transparency. Monitor and update commission reporting, CARR reporting, and quote tracking. Ensure deal data integrity for reporting and forecasting accuracy. Support enablement initiatives including MEDDIC, discovery reviews, and AE/BDR training data capture. Process Improvement Identify bottlenecks and inefficiencies in sales workflows; implement scalable solutions. Partner with RevOps (Australia) to align on automation, data standards, and reporting frameworks. Support global tool implementation projects and integration between GTM platforms. Cross-Functional Collaboration Liaise with Finance on commission accuracy and headcount tracking. Work with Sales Leadership to maintain renewal pipelines, opportunity tracking, and forecasting models. Partner with regional sales teams in the USA, Benelux, and Nordics to align on process consistency and system use. Performance Insights Partner with Sales Leadership to analyse performance, identify trends, and surface actionable insights. Develop reporting to track product adoption and key GTM KPIs across regions. Maintain metrics that identify leading and lagging indicators of adoption or churn. What We Can Offer You Competitive Compensation: Attractive salary, including discretionary performance-based bonuses Pension: Pension contribution scheme through Nest You Time: Competitive annual leave allowance and an increasing holiday allowance based on length of service Work-Life Balance: Flexible working hours and hybrid/remote working options to support a healthy work-life balance Regular Team Socials: We celebrate our team, our milestones, and our new businesses with social events every month Investing in Your Future: We encourage a growth mindset through proactive development opportunities. Such as continuous learning opportunities, professional training programs, and career advancement paths Inclusive Environment: A supportive and inclusive workplace that values diversity and encourages collaboration and innovation Employee Recognition: Programs to recognise and reward employees for their contributions and achievements Skills We Need for This Role 1–3 years’ experience in sales or GTM operations, with hands‑on HubSpot administration essential Strong Excel/Sheets and data management skills Excellent attention to detail and organisational skills Strong communication skills with comfort working across global time zones A problem‑solver who enjoys process optimisation and automation Experience with sales tooling such as Arrows, Vidyard, or SharePoint advantageous Don’t quite have all of these skills? Why not apply and our team can review your experience and fit for the role. We’d love to hear from you inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr