Spa Therapist

20 hours ago

City of Edinburgh, United Kingdom Hand Picked Hotels Full time

OverviewHand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel offers exceptional locations and guest experiences. The group values family, individuality, community and care, ensuring a hand picked experience for every guest and employee.We are currently recruiting for a Part time Spa Therapist at Norton House Hotel & Spa, part of Hand Picked Hotels. Norton House is a Georgian country house hotel near Edinburgh, offering a blend of historic features with modern comforts and technology.ResponsibilitiesAs a Spa Therapist, you will help support the success of your team, feel engaged and consistently deliver exceptional service, putting the guest at the heart of all activities.Deliver outstanding spa treatments and develop knowledge to confidently provide positive recommendations for guests.Maintain high standards of mindfulness and well-being to ensure memorable guest experiences and leave clients feeling cared for.Be inspired, enjoy being part of the Hand Picked Team, and contribute to a positive workplace culture.About You / QualificationsPrevious experience as a Spa Therapist in a luxury 4/5 star hotel spa environment is desirable.Current UK beauty therapy level 3 qualifications or relevant massage qualifications, and the ability to demonstrate these skills.Passionate about delivering outstanding and memorable customer service.Ability to build rapport with guests, helping them feel at home, relaxed and creating magical moments.High emotional intelligence to anticipate guests needs and deliver a Hand Picked experience.Professional, organized and friendly approach with the ability to anticipate guests needs and create memories.Our Benefits IncludeA competitive salary package of £15.82 per hour, plus a share of service charge and commission on retail sales.Flexible shift options as the spa is open 7 days a week; a 16 hour contract is available. Days to be discussed during interview.Company pension scheme with a generous employer contribution.Life assurance scheme.Employee Assistance Program to support personal needs.Company Sickness Scheme Benefit.28 days holiday per year including bank holidays, increasing to 33 days with length of service.Forward career progression with access to training programs, including apprenticeships up to level 7.Discounted staff stays with Hand Picked Hotels & on all food & drink.Annual loyalty awards (e.g., afternoon teas and overnight stays).Online retail discount platform with savings at high street retailers and restaurants, plus wellbeing resources.Opportunity to be part of a diverse and inclusive team.Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK. #J-18808-Ljbffr

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