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2026 End User Support Apprentice Level 3 IT Apprenticeship
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2026 End User Support Apprentice Level 3 IT Apprenticeship Employer: Portal Londrinatur Start Date: 07 September 2026 Salary: £24,000 per annum Employee type: Permanent Location: Doncaster, England Working Schedule: 37 hours a week, Monday – Friday across 3 shift patterns covering 7:30am – 6pm Overview Join the UK Service Desk Team as an apprentice in a Level 3 IT Apprenticeship programme delivered via virtual delivery over 18 months. You will provide IT support to all UK business users, logging, troubleshooting, diagnosing and managing incidents and assisting with service requests using Service Now. What the role offers Earn while you learn Job specific training experience Recognised qualifications Permanent role from day one Tuition fees for university or approved training providers fully covered Apprentice Programme You will enrol onto a Level 3 IT apprenticeship programme. One day per week will be focused on academic studies; the other four days will apply learning in a real‑life IT/IS team. Requirements 5 GCSEs at grades 9‑4 (A‑C) including Maths and English Benefits 201 hours annual leave (plus a company day and bank holidays) Company Pension Health Care Cash Plan Life Insurance Discount Portal Performance‑related pay uplifts 80 hours volunteering (first two years) Closing Date Applications will close at 11:59pm on Thursday 12 February 2026. Security Clearance This role requires Security Clearance (SC). Successful candidates must possess the permanent right to work in the UK and will be required to go through Government security clearance at BPSS Level and to obtain full SC clearance in line with UKSV requirements before starting. EEO Statement Thales is an equal opportunities employer. Diversity and inclusion are integral to the success of Thales. Thales UK is committed to providing an inclusive and barrier‑free recruitment process and reasonable adjustments for neuro‑diverse applicants or those with a disability. Additional information: Assessment centres for shortlisted candidates will be held between February – May 2026. Induction week for all graduates and apprentices: Monday 7 September – Friday 11 September 2026. Links: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa #J-18808-Ljbffr
