Senior Business Analyst

Role : Senior Business Analyst Hours : 37.5 hours a week FTE OR part time 4 days per week As the winner of Working Families’ ‘Best UK employer for Flexible Working Award ’, we are happy to consider flexible working opportunities to help you balance your work and home life. Department : IT Transformation (PMO) Location : Liverpool Benefits At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people. 25 days’ annual leave Birthday privilege day and Christmas shutdown Holiday buy, sell and carryover scheme 2 charity volunteering or pro bono days Flexible, agile and home working BUPA Permanent health insurance Flexible pension scheme Medicash Enhanced family leave policies Life assurance Annual travel season ticket loan Dress for your day policy Training and development opportunities Financial contribution towards home working equipment Role overview The Business Analysts within our team are key to the success of our project delivery methodology. They work with stakeholders at all levels across the business to uncover and document detailed requirements that form the basis of a successful project. They also ensure that any changes to requirements are captured along the way. The team work alongside our Testers to ensure that requirements are fully covered and understood during test preparation and work with the Project Managers to help manage scope and change control. Also, capturing requirements at such a detailed level means that our BA’s become experienced systems users and are therefore key to supporting testing activities and our in-house Training Team with the rollout of business change and post go live support. Our BA’s need to be excellent communicators (both written and oral), persuasive, analytical and tenacious. We’re looking for someone with experience of working in a similar environment - used to working with Stakeholders at all levels and comfortable leading workshops and delivering training. Key responsibilities for the Senior Business Analyst role at Hill Dickinson are : Able to demonstrate a high level of experience of Business Analysis across multiple departments and functions and if preferably a good knowledge of Hill Dickinson (Yellow Belt or above) To lead the Business Analysis team and drive change and improvements within the Business Analysis team To be the key point of contact for the team with other teams To ensure a consistency of process and documentation within the Business Analysis team To provide support to the other Business Analysts in the team both on projects and as Business Analysts To mentor less experienced members of the Business Analyst team To carry out the role of Business Analyst on projects covering : Analysis - of current processes and requirements for new processes Documentation – of current processes, new processes, agreed decisions etc Testing – supporting the Test team with test preparation and the undertaking of test cases when required Training & Support – assistance with training and post go live support Essential Demonstrate knowledge and application of Lean Six Sigma practices to ensure continuous improvement process mapping of business activities. LSS Data approach and high level of understanding data to evidence areas of opportunity and measure success. Demonstrate a high level of experience of business analysis practices and documentation including analysis and investigation Able to work on the most complex Hill Dickinson project as either the sole Business Analyst or the lead Business Analyst Able to lead a team of Business Analysts to improve project processes and documentation as well help develop team members Strong working knowledge of MS Word and MS Excel Demonstrable experience of requirements gathering, workshop delivery, process mapping and gap analysis Able to demonstrate experience in stakeholder management in a complex stakeholder environment Ability to understand and respond to user needs in a rapidly changing business environment Excellent communication skills Able to demonstrate tact and diplomacy when liaising with stakeholders Excellent analytical and problem-solving skills Able to work independently and as part of a team Desirable Previous involvement in complex data migrations Previous experience working on upgrade projects (systems & technical infrastructure) Working with integrated systems Knowledge of the legal sector and legal sector software systems or knowledge of insurance sector business processes, software systems or knowledge. #J-18808-Ljbffr