Admin Officer – HM Courts

1 week ago

Torquay, United Kingdom School Result Full time

Overview HM Courts & Tribunals Service (HMCTS) is recruiting Admin Officers to provide critical administrative support and customer service to court users, judiciary, and management. These roles are central to delivering justice by ensuring cases progress smoothly through the court and tribunal system. There are 4 fixed-term positions (up to 12 months) available across Plymouth and Torquay, with opportunities for flexible working patterns. Key Details Job Title: Admin Officer Employer: HM Courts & Tribunals Service (HMCTS) Location: Plymouth Combined Court, Torquay County Court (with occasional travel to Plymouth Magistrates Court and Plymouth St Catherine’s House) Region: South West, UK Salary: £25,582 per annum Hours: Full-Time (37 hours/week), Part-Time, Job Share, Flexible Working available (minimum 4 full days/week) Contract Type: Fixed-Term (up to 12 months) Closing Date: 10 December 2025 Civil Service Grade: AO Number of Roles: 4 Reserve List: 12 months Role Overview Admin Officers play a vital role in supporting the delivery of justice. Working as part of a team, they provide administrative support, progress cases, and interact with court users including the judiciary, legal professionals, and the public. One of the roles includes operational support with estates and IT colleagues, where prior experience in Health & Safety, Fire, or Security would be beneficial but not essential. Key Responsibilities Prepare papers and files for courts, tribunals, hearings, and meetings Create and update records on in-house systems and perform data input Accurately result courts and interpret information required on court files Check and verify documents, records, accounts, claims, and returns against regulations and procedures Collect and assemble information for reports, warrants, statistics, and accounts Communicate effectively with the public, judiciary, court users, and external agencies Provide operational support across sites when required Required Skills and Experience Friendly and approachable manner with excellent attention to detail Strong written and verbal communication skills Ability to deliver proactive customer support via phone and email Skilled in organising time, prioritising tasks, and multi-tasking Adaptability to use various software packages Enjoy working in a busy environment and supporting court users Benefits £25,582 annual salary Travel expenses covered in line with organisational policies Flexible working patterns (part-time, job share, hybrid options considered) Career development opportunities within HMCTS and the wider Civil Service Contribution to meaningful public service and justice delivery Recruitment Process Applications require a Statement of Suitability (lead criterion). Sift may be conducted based on suitability statements if high application volume. Successful applicants will undergo Civil Service recruitment checks. Reserve list maintained for 12 months, managed by location preference. Equal Opportunities HMCTS is committed to diversity, inclusion, and flexible working. Applications are welcomed from candidates of all backgrounds. How to Apply Click here to Apply via the Civil Service Jobs portal before the closing date. Application Deadline 10 December 2025 #J-18808-Ljbffr

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