Customer Advisor
2 weeks ago
Join to apply for the Customer Advisor role at Political, International and Development Studies Student Association.Our standard full‑time contracts are for 35 hours per week, with options for part‑time working. We also offer an enhanced 40‑hour contract.Location: the role is 3 days per week in our Norwich offices and 2 days per week working from home (initially full‑time in our office for training – approximately 12 weeks).ResponsibilitiesYou will be providing telephone support to our customers, giving impartial guidance and discussing available options.You will be motivated and proactive, looking for the opportunity to make a real difference in our customers’ lives. Our products can be technical, so you need to be able to articulate complex concepts; plenty of training and support will be provided.Skills & ExperienceExcellent communication skills, a great phone manner with the ability to build rapport and show empathy alongside strong listening and questioning skillsTalented problem‑solvers who think outside the box and challenge the status quo to help shape our contact centres of the futureSomeone who enjoys working and learning with others around them to deliver fantastic customer service and has a positive, can‑do attitude, able to have challenging conversations and overcome objectionsThe ability to multitask with complex systems whilst simultaneously supporting customers on the telephoneSomeone who is risk aware, with the ability to overcome issues in order to best support our customersBenefitsBonus opportunity – 6% of annual salary (actual amount depends on performance)Generous pension scheme – Aviva will contribute up to 14%25 days holiday plus bank holidays, with the option to buy or sell up to 5 daysAviva‑funded Private Medical BenefitUp to 40% discount on Aviva products and other retailer discountsUp to £1,200 of free Aviva shares per year through the Matching Share PlanBrilliantly supportive policies including parental and career leaveFlexible benefits to suit you, including sustainability options such as cycle‑to‑workPaid volunteering days to help othersAbout AvivaAviva is for everyone; we welcome applicants from all backgrounds and experiences. If you don’t tick every box, we still encourage you to apply. We consider all forms of flexible working, including part‑time and job shares.Seniority LevelEntry levelEmployment TypeFull‑timeJob FunctionCustomer ServiceIndustriesAdministrative and Support Services #J-18808-Ljbffr
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Customer Advisor
2 weeks ago
Norwich, United Kingdom Boots Full time**The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for...
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Customer Advisor
1 week ago
Norwich, United Kingdom B&Q Full time**About the role** **Customer Advisor on the Decor/Flooring & Tiling Department** **Part time - 20 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£9.80 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...
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Customer Advisor
1 week ago
Norwich, United Kingdom B&Q Full time**About the role** **Customer Advisor on the Flooring & Tiling Department** **Part time - 20 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£9.80 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
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Customer Advisor
1 week ago
Norwich, United Kingdom B&Q Full time**About the role** **Customer Advisor - Flooring** **Part time - 16-30 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Boundary Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...
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Customer Advisor
5 days ago
Norwich, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 18.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Hall Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
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Customer Advisor
7 days ago
Norwich, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 15.25 - 18.75 hours per week** **Permanent and Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Norwich** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...
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Customer Advisor
7 days ago
Norwich, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 18.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Hall Road** - **Rising to £12.71 per hour from 1st April** We believe anyone can improve their home to make life better. Every...
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Customer Advisor
5 days ago
Norwich, United Kingdom B&Q Full time**About the role** **B&Q Norwich Boundary Road - multiple vacancies across different departments.** **Part time - 12-25 hours per week** **Variety of permanent contract and fixed term contracts** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give...
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Customer Advisor
2 weeks ago
Norwich, United Kingdom Aviva Full timeCustomer Advisor - Salary £24200 We are looking for a new customer advisor to support with client and customer requests within our Staff Pensions teams. Are you someone who has excellent communication and customer service skills? Do you have exceptional problem solving skills? Then this role may be the perfect fit for you! A bit about the job: Skills and...
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Customer Advisor
7 days ago
Norwich, United Kingdom Aviva Full timeCustomer Advisor - Salary £23,900 - £24,200 This is a great job for someone with interest in the insurance industry and a drive to help customers. If you have great telephony and numerical skills, we would love to hear from you! A bit about the job: We provide the very best care for our customers through the quality of our personalised service. We are...
