AI Transformation Lead

Intent HQ is transforming its service offering and operations to be AI Native – an ecosystem where intelligence, automation, and human creativity power every interaction, decision, and experience. Part of this transformation is a new customer‑facing product that leverages agentic AI technology to change how our clients engage with data, insights, and decision‑making. We are looking for an exceptional AI Transformation Lead to champion, coordinate and drive this evolution. The role will deliver the organisational and client‑facing change required to migrate our business and customer base onto this next‑generation product. Responsibilities Manage and Scale AI‑Driven Product Transformation Partner with Product, Engineering, Data, and Design to develop and mature intelligent products and platforms that enhance collaboration, automation, and insight. Engage all business functions and workstream leads in the transformation. Manage the programme structure, delivery, change lifecycle and outcomes – ensuring initiatives are coordinated, aligned, and measurable. Ensure the programme and use cases deliver intended value. Define, track, and communicate success metrics – adoption, productivity, engagement, and efficiency gains. Enable AI‑Native Ways of Working Manage the integration of AI capabilities into daily operations and decision‑making. Translate the transformation strategy into actionable workstreams with clear milestones and accountability. Embed governance, ethics, and responsible AI practices into every layer of execution. Drive Commercial and Operational Excellence Operate with a product mindset – ensuring every initiative connects innovation to tangible business outcomes. Balance vision with operational rigour, ensuring progress is structured, transparent, and measurable. Create alignment across teams, stakeholders, and leadership through clarity, communication, and delivery discipline. Champion Change and Adoption Support capability‑building efforts that help teams work confidently in an AI‑enhanced environment. Foster a culture of experimentation, empowerment, and continuous improvement. Act as a connector – bringing people, tools, and ideas together to create momentum and shared ownership. A systems thinker who can simplify complexity and connect strategy to delivery. A builder who shapes frameworks, not just follows them. A change enabler who moves people and processes with empathy, evidence, and energy. A commercial problem solver who measures success by outcomes, not activity. Diversity & Inclusion Intent HQ is an equal opportunities employer committed to promoting and practicing diversity, equality and inclusion at work. We value and respect different perspectives, ideas and experiences, provide fair and equal opportunities for all, and have been recognised with two consecutive Women in Tech UK Awards for Best Tech Employer (51‑149 Employees) and shortlisted for the Best Employer for Parental Support award. Culture Working for Intent HQ means engaging with cutting‑edge technology in an environment that encourages thinking and acting outside traditional methods. We are a growing business with a flat structure that makes everyone visible and able to impact the business daily. Our culture is collaborative, innovative, sociable, performance‑driven, flexible, family‑friendly, and focused on personal development. Qualifications Proven experience managing AI, data, or digital transformation. A track record of maturing or scaling complex products or platforms with measurable business impact. Hands‑on understanding of AI technologies and automation, and how to turn them into practical solutions. Strong delivery and prioritisation skills – bringing structure to ambiguity and focus to complexity. Exceptional communication and stakeholder management abilities. Commercial awareness – connecting innovation to adoption, efficiency, and growth. Experience in complex environments (e.g. FMCG, Telco, Media) where customer experience and intelligence are critical. Awards & Recognition Best AI Ethics & Diversity Award 2025 – AI World Series Awards AI Business of the Year 2025 – The National AI Awards Analytics Company of the Year 2025 – British Data Awards AI Company of the Year 2024 – British Data Awards FT1000 Europe’s Fastest Growing Companies 2022‑2024 – Financial Times & Statista Top 100 Edge Computing Company 2024 – STL Partners Why Join Us Exciting Work Environment: Work on cutting‑edge technology at the intersection of AI and data analytics. Impactful Role shaping how the company moves forward. Growth Opportunities: Advance your career in a fast‑paced, innovative industry. Hybrid role: 3 days per week in our state‑of‑the‑art London office plus access to the onsite gym (including towel‑serviced showers and changing facilities). Flexible working. Free breakfast daily (when in the office). 26 days holiday (increasing with service). Pension scheme. Income Protection with Employee Assistance Programme. Life Assurance. Oliva Mental Health platform and counselling. Higher than statutory maternity/paternity benefits. Work socials. Wellbeing programme. Cycle to work scheme. Training opportunities. #J-18808-Ljbffr