Service Coordinator
2 days ago
Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years of experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.Its vertical transportation solutions encompass innovative, pragmatic and state‑of‑the‑art technologies, offering the highest level of safety and optimizing traffic management, available space and travel comfort. With a cooperative business model committed to people, its team consists of 5,700 employees across 12 European countries, supplying complete lifts, escalators and components to more than 100 countries worldwide.Orona UK provides national installation and service coverage from its regional offices. Nearly 300 full‑time employees make up the UK team, offering a wealth of skill, knowledge and local market experience.26% of new lifts in Europe are Orona lifts. 100 countries have Orona products installed. 300,000 lifts worldwide use Orona technology. 25,000,000 people are transported each day. Orona is the number one lift production capacity provider in Europe and the first company in the sector worldwide certified in EcoDesign – ISO 14006.Job TitleRepairs Coordinator (Service Coordinator)Job SummaryBased in our Glasgow office, the Repairs Coordinator is responsible for managing repair work, coordinating with customers and internal teams, and ensuring efficient operation of the repair order book.ResponsibilitiesUpdate internal systems upon receipt of customer orders, insurance work, and other documentation.Maintain regular contact with customers via email and telephone to agree suitable dates for repair works.Order materials as required, supporting technicians with any technical queries.Manage inbound materials and arrange distribution to in‑house engineers and subcontractors.Close down repairs upon completion, ensuring monthly targets are achieved.Manage the live order book, forecast production, and provide accurate reporting to management.Guide customer expectations on the company’s services.Support the regional office service administration functions, including the call schedule.Required Skills & ExperienceExperience building effective relationships with internal and external customers, earning their trust and respect.Confident and proficient at using Microsoft Office (Word, Excel), databases and online portals, working independently.Strong interpersonal skills: approachable, organized and able to meet demanding deadlines.BenefitsCompetitive salaryCompany vehicle25 days holiday plus bank holidaysGP24 service – unlimited access with qualified GPs 24 hours all year roundOrona Rewards scheme – discounts with over 800 retailersEye test vouchersExcellent overtime opportunitiesAwards for long‑term serviceCompetitive sick pay schemeRecruitment referral schemeLife assuranceSeniority LevelEntry levelEmployment TypeFull‑timeLocationGlasgow, Scotland, United Kingdom #J-18808-Ljbffr
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Service Coordinator
2 days ago
Glasgow, United Kingdom Orona Full timeService Coordinator – Repair Coordinator Join to apply for the Service Coordinator role at Orona. ORONA’s activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing...
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Service Coordinator
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Glasgow, United Kingdom Core Fire Protection Ltd Full time**Job Title**: Service Coordinator **Location**: Core Fire HQ (On-site) **Reports To**: Senior Management Team **Salary**: £26,000 + Depending on experience **Hours**: 40 hours per week **About Us** At Core Fire Protection, we lead in commercial fire safety with cutting-edge solutions in fire detection, alarms, and firefighting equipment. Known for...
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Service Coordinator
1 week ago
Glasgow, United Kingdom Orona UK Full timeJob DescriptionService Coordinator - FTC 12 MonthsORONAs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in100 countries, we have330,000 liftsworldwide using our technology. With2 manufacturing plantsOrona isNumber 1 in Europein terms of complete lift...
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Service Coordinator
7 days ago
Glasgow, Glasgow City, United Kingdom ORONA Full time £25,000 - £40,000 per yearService CoordinatorORONA's activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.We...
