Non-Conformance Manager

A fantastic opportunity has arisen for an experienced or aspiring Non‑Conformance Manager to join an established Quality team within the Force Protection Sector. You will play a pivotal role within the Quality team with the aim of maintaining and improving the non‑conformance management system, working within the multi‑functional team to reduce the non‑conformance backlog, facilitate and lead quality investigations and champion quality improvement initiatives. This is an outstanding opportunity to network with and see a large variety of MBDA’s functions and activities across all sites. The role will involve working on both national and multi‑national projects, as well as with an established Quality network.ResponsibilitiesProcess management: Manage and improve the non‑conformance management system, using software to streamline processes and ensure adherence to company procedures and external requirements.Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non‑conformances to prevent recurrence.Corrective and preventive actions (CAPA): Develop and implement corrective actions to fix the immediate problem and preventive actions to stop similar issues from happening in the future.Stakeholder collaboration: Work with internal teams (e.g., engineering, quality, planning) and external partners (e.g., suppliers) to resolve issues and keep stakeholders informed throughout the process.Documentation and reporting: Maintain precise records of non‑conformances, their investigations, and resolutions. Prepare and present metrics and reports to leadership teams.Compliance and quality assurance: Ensure all activities comply with company policies and regulatory standards, and work to improve overall product and process quality.Team and resource management: Lead and manage engineering or quality staff, manage the budget, and allocate resources to effectively handle non‑conformance workloads.QualificationsExperience in quality management, engineering, or project management.Knowledge of non‑conformance management processes and the ability to perform root cause analysis.Strong leadership and team management skills.Excellent communication and collaboration skills to work with diverse teams and stakeholders.Familiarity with quality management systems and potentially related software.Ability to understand technical documentation, including drawings and standards.BenefitsEmployees receive 25 days of paid annual leave per calendar year, with an additional day added after 5, 10 and 15 years of service. Holiday purchase options, dynamic working policies, and flexible leave are available.Retirement savings: Defined Contribution plan with 4% employee and 6% employer contributions, up to a 2% increase.Financial wellbeing: free webinars, mortgage advice, season‑ticket loan, critical‑illness lump sum, employee assistance programme, private medical insurance options, dental insurance, healthcare cash plan and leisure benefits.Maternity, adoption and shared parental leave up to 26 weeks, with enhanced options for paternity, neonatal and fertility treatments. Paid overtime and flexi‑leave up to 15 days.Other perks: Healthworks on‑site gym, discounted gym membership, club events, awards, and global employee networks.Salary & Working ConditionsSalary: Circa £50,000 depending on experience.Working: Dynamic (hybrid) working – 2/3 days per week on‑site.Security clearance: British Citizen or Dual UK national with British citizenship. Requires HMG Basic Personnel Security Standard checks (BPSS).Compensation: Bonus up to £2,500, pension 14% maximum, paid overtime, flexi‑leave up to 15 days, flexible working, enhanced parental leave, subsidised meals, free car parking and more.Mobile: Opportunities for remote work for non‑site roles, flexi‑time scheme, accrued flexi‑leave 15 days. #J-18808-Ljbffr