Administration & Client Liaison Officer

2 days ago


Mile End, United Kingdom Newstyle Printing Full time

The position offers broad exposure to a wide range of administrative, ecommerce and business functions within a medium-sized environment (Print Manufacturing). Newstyle Printing Co Pty Ltd is a family owned and operated business with over 50 years' experience supplying print and packaging solutions, Australia wide. We are seeking a dynamic sales, e-commerce, client support and administration all‑rounder to join our team. About the role: Printing industry experience is highly valued but not essential. Administration of online store (OnPrintShop) including: Administer Print Management accounts Creating products Creating new client profiles Entering Print Management orders Uploading artwork to the online stores Liaising with clients and account managers regarding stock, orders, changes Running monthly reports for management and clients Customer Service Answer incoming enquiries (phone, email, website) Support the sales activity in the delivery of quality service Assist Account Managers with all general pre and post sales administration Stock Management Monitor and record stock movement Undertake physical stock level checks/ counts when required Design and execute marketing campaigns via socials / website. Create communications to customers via MailChimp Updating website (using WordPress) Required knowledge and experience Strong analytic and problem‑solving skills with a proactive approach Exceptional customer service & communication skills An ability to prioritise work and meet deadlines Be a self‑starter, capable of working independently at a high standard Experience working in a team‑oriented, collaborative environment Professional and approachable telephone manner Strong attention to detail and high level of accuracy in data entry Experience in using Microsoft Office packages Proficient in computer applications with strong Excel and CRM skills, and the confidence to learn new systems fast. Optional knowledge and experience (highly valued but not essential) Experience in the use of OnPrintShop, Quote Print, WordPress, MailChimp, InDesign or Canva. Experience in inventory management, freight management or distribution Print industry experience Print | Printing | Packaging | Printed Packaging #J-18808-Ljbffr



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