eCommerce Manager

7 days ago

Greater London, United Kingdom Shanghai VIM Industrial Design Co., Ltd. Full time

eCommerce Manager - Marketplace Join to apply for the eCommerce Manager - Marketplace role at Shanghai VIM Industrial Design Co., Ltd. This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it. Holland & Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that -someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them. What You'll Actually Be Doing Owning the Marketplace strategy and driving growth across new and existing ranges. Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings. Using data like a pro to spot trends, optimise performance, and make decisions that move the needle. Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy. Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory. Making sure our Marketplace doesn't just grow it thrives. How We Know You're Nailing It Marketplace sales are up. Way up. Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more. Suppliers love working with us and we're their first call when they've got something new. Our Marketplace complements our core range, not competes with it. You're the go-to person for insights, ideas, and action. Location This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. Requirements Solid experience in supplier management and Marketplace trading. Amazon, eBay, Mirakl, or similar - you get how it works and how to win. Commercial acumen and negotiation skills that make suppliers sit up and listen. A data-first mindset you know your way around analytics platforms like GA, Tableau, Metabase, and you use them to drive decisions. A deep understanding of eCommerce from customer journeys to trading cycles. Experience with CMS and merchandising tools to optimise digital performance. The ability to work cross-functionally and bring people with you even when the pace is fast and the pressure's on. What We Offer The salary's competitive - we'll talk numbers early 25% off everything at H&B - even the fancy supplements. Pension contributions - because future-you deserves a break. Perks from other retailers - discounts, advice, and savings from brands you actually use. And more - we won't list every perk, but it's more than just free fruit and a pool table. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). #J-18808-Ljbffr

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