Admin / Business Support / Customer Services

2 weeks ago

Lambeth, United Kingdom Colbern Limited Full time

Business Support Officer
Lambeth
Contract
£20.55 per hour
Our client is looking for an experienced Business Support Officer
It is essential that applicants have Local authority & Temporary Accommodation knowledge otherwise these will not be shortlisted.
This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs.
Main Purpose
To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations and our Borough Plan.
To support the delivery of the Digital Records Programme - records baseline, and preparation for digitisation of historic records.
Principle accountabilities
Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data, meeting arrangements, caseload management and note taking.
Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.
Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
To work flexibly across the service, working on a range of activity to provide proactive support to service users.
To manage a demanding and reactive workload in a responsive way to assist the Project Manager to meet key objectives and external regulatory requirements.
To ensure the professional delivery of established business processes such as database management to support the organisation.
To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
Embrace new technology to support service users, to ensure that the level of support offered is flexible and in line with Lambeth’s ways of working.
To work methodically to prioritise work and meet deadlines.
Use innovative and imaginative thinking to improve service delivery.
In an emergency situation, work can be amended from BAU to adopting provisioned tasks in relation to the issue.
Undertake other duties appropriate to the post that may reasonably be required from time to time.
Local Knowledge:
It is recognised that there are local service knowledge requirements for the effective operation across business areas. To ensure high levels of service delivery and maintain business standards, detailed service menus and service specific SLA’s have been developed to capture the specialist functions required.
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer

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