SACT and Specialist Pathway Coordinator Supervisor, Band 4

Gloucestershire Hospitals NHS Foundation Trust SACT and Specialist Pathway Coordinator Supervisor, Band 4 The closing date is 15 December 2025 An rare and exciting position has arisen for a Full-Time (37.5 hours) B4 SACT & Specialist Pathway Supervisor to join our extremely busy Oncology & Haematology Department Bookings service. The post holder will supervise our teams of SACT & Specialist Pathway Coordinators and Admin Support Officers in the Oncology and Haematology departments based at Cheltenham General Hospital. The ideal candidate will possess excellent organisational and communication skills, together with a strong, proven administration and supervisory background, preferably within the NHS. The post-holder should have the drive and commitment to deliver an excellent service to our patients at a most sensitive and challenging time. This opportunity will be a challenging yet rewarding post working in a busy environment with plenty of patient contact. Main duties of the job The post-holder will provide and supervise an efficient, confidential and professional administration service to the clinical teams. The successful candidate will be self-motivated, enthusiastic and be able to demonstrate the following: Have excellent verbal and written communication skills. Have good organisational and diary management skills. Possess the ability to prioritize their own workload within a tight deadline together with their junior co-workers. Manage a team working in two departments. Cope well under pressure. Work well within a team and on their own. Demonstrate initiative and flexibility together with good attention to detail. You will work closely with the consultants and nursing teams to help them provide the best possible care for our patients across Gloucestershire. About us Gloucestershire Hospitals NHS Foundation Trust is based at both Gloucestershire Royal Hospital and Cheltenham General Hospital. Our Haematology Department is based in both Gloucestershire Royal and Cheltenham General hospitals with the admin team working across both sites. Our Oncology Department is based in Cheltenham General Hospital. As supervisor, you will be required to split your time between both departments to provide support and oversight to the admin teams. You will also be required on occasion to attend meetings in Gloucestershire Royal Hospital. Job responsibilities Supervision and oversight of the team of Pathway Coordinators to ensure that all clinic outcomes, booking requests and treatment schedules are processed accurately and efficiently. Create, maintain and distribute service rotas for the booking teams to ensure cover arrangements are robust for absences/annual/sick leave in order that service provision is maintained. Take part in the recruitment process to ensure the team is appropriately resourced. Ensure appropriate induction and supervision and training plans for new staff to ensure a supported entry to the team. Undertake appraisals for the team and ensure the team maintain their mandatory training records. To ensure patients receive appointments within clinical and Trust waiting time targets. Ensure data quality and accuracy of all booking processes and procedures. Support and back-fill absences as required within the booking service to ensure good team work. For full details please read the Job Description. Qualifications GCSE Maths and English, Grade C and above NVQ in Administration level 3 or equivalent Knowledge & Skills Excellent written and verbal communication skills with ability to communicate clearly and effectively with all levels of staff and public Excellent organisational skills to manage team workload and assist clinical team/department/consultant etc in running a smooth service Previous experience managing a team or supervising staff Knowledge and awareness of health and safety issues, risk management, and data protection act Experience Previous booking office experience (or equivalent) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust £27,485 to £30,162 a year(pa, pro rata if part-time) #J-18808-Ljbffr