Transport Admin Assistant

2 weeks ago

Clitheroe, United Kingdom Menzies Distribution Solutions Ltd Full time

Transport Admin Assistant – Menzies Distribution Solutions Ltd Join our team at Menzies Distribution Solutions Ltd in Clitheroe. We are looking for a Transport Administrator with prior transport-related administration and customer service experience in a fast-paced distribution environment. Details Salary: £12,698 Per Annum Pattern: Monday To Friday Hours Per Week: 20 Hours Hours: 09:00-13:00 (negotiable) Holiday Allowance: 10 Days plus Bank Holidays, if applicable Monthly Pay Parking Onsite Key Duties and Accountabilities Engage internal and external customers by communicating in a friendly and professional manner, ensuring a good impression at all times. Answer all incoming calls/emails promptly and politely. Handle all customer queries or concerns in a professional, friendly and courteous manner. Liaise with the management team to ensure the smooth operation of the transport department. Monitor and chase documentation to support transport operations. Produce statistics as and when required. Undertake administrative and filing duties to meet the needs of the Transport Department. Process customer orders ensuring quality accuracy, delivery timelines, instructions and communication to all depot staff. Handle customer and supplier enquiries and complaints from investigation through to closure. Ensure customer requirements are administered in a timely, controlled and recorded manner. Maintain accurate charging processes and an auditable trail. Key Experiences and Qualifications Excellent computer literacy (Microsoft Office, Word & Excel) Previous administration experience Good numeric skills – including accuracy Technical Skills and Behavioural Competencies Well-developed verbal and written communication skills Strong analytical and numeracy skills Good level of financial understanding Flexibility Ability to help maintain a motivating focused team environment Enthusiastic and energetic personality Enjoys working to deadlines Ability to work on own initiative, demonstrates organisational skills Benefits Time for you: Relax with a competitive holiday allowance. Give Back: Receive a paid day to volunteer for a charity of your choice. Appreciating You & Others: Celebrate special moments with Value Awards – Driver of the Year Awards, 3 days paid leave for finalists, and a fun-filled day out for you and your partner with attendance to the awards ceremony. Your Future: Join our contributory workplace pension scheme. Exclusive Discounts: Through your Healthcare Cash Plan access to a discount portal (travel, hotels, cinema tickets, days out, etc.) plus 20% off your mobile line rental at EE. Progression & Training: Unique industry training such as LST, Moffett, Manual Handling, Double Decker & Load Security. Paid day leave per year for periodic CPC Training provided by us. Health & Wellness: Healthcare Cash Plan, Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling. Inclusion Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce. We aim to encourage an inclusive culture where people can feel empowered to be the best they can be and reach their full potential. We provide flexible working arrangements where appropriate. #J-18808-Ljbffr

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