Head of Customer Success

1 day ago

Greater London, United Kingdom Corpay Full time

Head of Customer Success Corpay Greater London, England, United Kingdom As the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. You will bring knowledge and expertise in developing a brand‑new best‑in‑class customer success experience aimed at enterprise end clients, ensuring customer satisfaction and increasing revenue within existing clients. You will report directly to the Vice President of Customer Success and regularly collaborate with internal business leaders, implementation, onboarding, sales, FP&A and finance teams. Seniority Level: Director | Employment Type: Full‑time How We Work As Head of Customer Success you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing: Assigned workspace in Swindon or London, UK Company‑issued equipment Formal, hands‑on training Collaborative and supportive team environment Drawing on an award‑winning wider customer success team to launch and grow a new team within the wider function Role Responsibilities Build a new Customer Success team and function Set performance metrics to deliver best in class Adopt a customer‑first approach focusing on successfully onboarding and then growing enterprise accounts Oversee revenue idea generation and implementation, responsible for implementing various initiatives to improve revenue performance Perform analysis to support business needs and corporate reporting requirements; responsible for strategic planning and forecasting Collaborate with all other departments to support strategic initiatives and projects implementation Qualifications & Skills Bachelor’s degree is an advantage Prior experience building a new customer success function Experience within card payments, AP Automation, ERP and/or SaaS Some FinTech or Financial Services sector knowledge and experience Strong analytical, organizational, and problem‑solving skills Strong communication skills with the ability to collaborate effectively across departments Self‑starter with a growth mindset and a willingness to take on new challenges in a fast‑paced environment Benefits & Perks Competitive salary 25 days annual leave plus public holidays, plus a holiday buy‑back scheme Pension scheme Health and wellness programs Car allowance Significant career progression opportunities, with potential to take on a wider leadership role in the future Opportunity to join a leading brand in a high‑growth global business Fun culture with company‑wide contests and prizes #J-18808-Ljbffr

  • Head of Customer Success

    1 week ago

    Greater London, United Kingdom RGH-Global Limited Full time

    Head of Customer SuccessWe are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a transformative phase and seeks a senior leader to guide its customer success efforts. This strategic yet...

  • Head of Customer Success

    1 week ago

    London, United Kingdom Corpay Full time £150 - £200

    Head of Customer SuccessIf you want to know about the requirements for this role, read on for all the relevant information.Corpay Greater London, England, United KingdomAs the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. You will bring...

  • Head of Customer Success

    12 hours ago

    London, United Kingdom Corpay Full time £150 - £200

    Head of Customer SuccessIf you want to know about the requirements for this role, read on for all the relevant information.Corpay Greater London, England, United KingdomAs the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. You will bring...

  • Head of Customer Success

    2 weeks ago

    London, United Kingdom Intelligent People Ltd Full time

    Working for a leading, innovative SAAS data company that has a broad range of small and enterprise customers, is scaling rapidly and dominate their global niche market, the Head of Customer Success B2B SAAS / Senior Customer Success Manager / CustomerSuccess Lead with drive the ambitious growth plans of the business by driving the adoption of a...

  • Head of Customer Success

    3 days ago

    London, United Kingdom HR Force International Full time

    **Head of Customer Success - Drive Exceptional Experiences, Build Lasting Relationships**: Are you a passionate leader with a talent for turning great customer experiences into lasting partnerships? We’re looking for a **Head of Customer Success** to lead and inspire a team dedicated to exceeding customer expectations, ensuring seamless interactions, and...

  • Head of Customer Success

    6 days ago

    London, Greater London, United Kingdom Corpay Full time £60,000 - £120,000 per year

    Your roleAs the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete. Building the customer success function and team from the ground up. You will bring knowledge and expertise in developing a brand-new best in class customer success experience aimed at enterprise end clients. Ensuring customer satisfaction and then...

  • Head of Customer Success

    1 week ago

    London, Greater London, United Kingdom Talent Leverage Full time £45,000 - £90,000 per year

    Head of Customer SuccessLocation: Remote, UKAbout the client: Nuvio Recovery is a leading ecommerce company specializing in health and wellness equipment, including portable ice baths, saunas, and more. Our mission is to promote well-being and recovery through innovative products that meet the highest standards of quality and performance.Position Overview:...

  • Head of Customer Success

    6 days ago

    London, United Kingdom RGH-Global Limited Full time £150 - £200

    Head of Customer SuccessMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.We are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a...

  • Head of Customer Success

    12 hours ago

    London, United Kingdom RGH-Global Limited Full time £150 - £200

    Head of Customer SuccessMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.We are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a...

  • Head of Customer Success

    1 week ago

    London, United Kingdom RGH-Global Ltd Full time

    Head of Customer SuccessWe are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a transformative phase and seeks a senior leader to guide its customer success efforts.Is this the role you are...