Assistant General Manager

Assistant General Manager at WoodSpring Suites Exciting Opportunity: Assistant General Manager at WoodSpring Suites in Columbia-Fort Jackson, SC Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you You will lead the operations in the absence of the General Manager and assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits Salary: Dependent on experience, $43,888 - $46,388. Daily Pay Access: Flexible pay options to access your earnings when you need them. Benefits: Medical, dental, and vision benefits plus the company’s paid time off for full‑time employees. Employee Assistance Program: Complementary benefit for personal or work‑related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees. Primary Duties Team Lead: Train and provide guidance to staff; discuss performance discrepancies and training needs with the General Manager and lead staff huddles; provide hands‑on support to achieve outstanding results. Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts. Guest Relations: Ensure the hotel is always “Guest Ready” by maintaining high standards of cleanliness and swiftly addressing any guest concerns; monitor and follow up on guest feedback, suggest and sell amenities, and ensure guest and property security. Housekeeping: Assign rooms to be cleaned by housekeeping and assist GM in inspecting rooms. Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork. Sales & Marketing: Network locally to promote the property; build relationships with competitive properties, local organizations, and key clients; lead in‑house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist housekeeping in rooms as needed and perform daily laundry duties and public‑space needs; flexibility for covering employee shifts to ensure operational continuity. Emergency Procedures: Know and follow property emergency procedures; ensure the security needs of the property and guests are met. Other Duties as Assigned. Preferred Qualifications Minimum of 1 year’s experience in hotel leadership, including front desk and back‑of‑house operations. Proficient computer skills. Strong team building skills. Excellent organizational, time‑management, and problem‑solving abilities. Effective oral and written communication skills. Proactive in solving problems. Physical Requirements Perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods. Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Hospitality Equal Employment Opportunity Hotel Management & Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications based on race, color, religion, gender identity, sexual orientation, national origin, age, disability or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace. #J-18808-Ljbffr