Laboratory Service Manager

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom Yorktowned Full time

Join to apply for the Laboratory Service Manager role at Yorktown Education.

The Opportunity
Avantor is looking for a highly-skilled and motivated Laboratory Services Manager to join our team in Cambridge, UK. In this role, you'll take responsibility for managing a team of Laboratory Managers and Technicians, ensuring the effective operation of multidisciplinary laboratories, and enabling cutting-edge science across various therapeutic areas.

This role will be a full-time permanent position based in a brand-new facility at the customer site - The Discovery Centre, Bio-Medical Campus in Cambridge. Next to an attractive salary, we offer multiple benefits such as a bonus, pension scheme, private medical and dental care, and an additional day off for your birthday.

Working hours: Monday to Friday, core hours.

The Team
You'll be part of a team of four highly-skilled Laboratory Services Managers, each responsible for different areas of the services. You'll manage a team of Laboratory Managers, Service Lead, and Laboratory Technicians, based in tissue culture laboratories. You'll mentor and lead 24 associates, with 14 of them reporting directly to the Service Lead. You'll belong to our business department Lab and Production Services, which supports big pharmaceutical companies and laboratories worldwide in Research and Development within the Life Sciences industry.

What We're Looking For

  • Education: A degree in a science-related discipline or equivalent experience in laboratory environments, scientific processes, and regulatory compliance (e.g., GxP, SHE requirements) is preferable.
  • Experience: Proven experience in managing teams, including recruitment, performance management, and staff development, preferably in the pharmaceutical industry, but applicants from other backgrounds like manufacture will also be considered.
  • Strong communication skills, with the ability to build relationships with customers, stakeholders, and internal teams.
  • Excellent problem-solving abilities and decision-making skills, particularly under time pressure.
  • Experience in managing operational service delivery, driving efficiency, and improving outcomes.
  • Proficient in data analysis and reporting, particularly using Microsoft Excel and IT systems.
  • Strong understanding of health and safety compliance, including COSHH and risk assessments.

How You'll Thrive And Create An Impact

  • Lead and develop a team of associates across multiple laboratory spaces, ensuring effective performance and staff growth.
  • Ensure smooth service delivery, maintain strong customer relationships, and drive improvements in operational effectiveness.
  • Oversee Health and Safety standards, conduct risk assessments, and ensure adherence to COSHH regulations.
  • Manage performance issues, conduct reviews, and provide KPI reports to track and improve operations.
  • Provide operational support on projects, identify process improvements, and drive innovation, cost-savings, and sustainability initiatives.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, enabling significant life changes. We are committed to helping you on this journey through our diverse, equitable, and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today

EEO Statement
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.

Privacy Policy
We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information.

3rd Party Non-Solicitation Policy
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology
Industries
  • Medical and Diagnostic Laboratories
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