Consultancy Coordinator

Consultancy Coordinator – MAD-HR is seeking a full-time, permanent Consultancy Coordinator to join the team in Ipswich, Suffolk, working hybrid. Providing support across the HR Operations and the Learning and Development team, ensuring all activity is well organised, professionally delivered, and consistently on-brand and following up with clients and delegates.

Why MAD-HR:

MAD-HR is a trusted provider of HR consultancy and learning solutions. We pride ourselves on delivering professional, client-focused services that make a tangible difference to organisations and individuals. You’ll be joining a collaborative and supportive team that values quality, efficiency, and continuous improvement.

Fantastic company benefits include:

Competitive Salary: £25,000 per annum
Holiday: 33 days including Bank Holidays
Pension: Contributory scheme, auto-enrolment applies
Employee extras such as: Healthcare and life cover + more

About the role:

As a Consultancy Coordinator, you will provide essential administrative and coordination support. You will manage busy calendars of workshops, coaching sessions, leadership programmes, and client meetings, supporting consultants with documentation, training materials, and client communications. Working hours are 9am – 5pm, with some flexibility for networking and events.

Main Duties and Responsibilities:

Coordinate consultancy and learning activities, including workshops, coaching sessions, and leadership programmes, ensuring smooth delivery.
Support consultants with preparation, formatting, proofing, and version control of client packs, policy documents, and workshop materials.
Monitor client satisfaction, collate and interpret feedback, and support service improvement initiatives.
Act as a professional point of contact for clients, building strong relationships and ensuring engagement.
Maintain accurate records, assist with reporting, and support operational and administrative tasks across HR Operations and L&D teams.

About you:

As a Consultancy Coordinator, you will be organised, detail-focused, and confident working in a fast-paced, dual-team environment. You should be proactive, able to prioritise multiple tasks, and have excellent communication and interpersonal skills. Strong IT proficiency, particularly in Microsoft Office, is essential, along with the ability to interpret data and monitor client satisfaction. Previous experience in HR, L&D, consultancy support, or coordinating programmes is highly desirable. You will need to have access to own car to travel to clients and events.

If you have the relevant skills and experience for this Consultancy Coordinator role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you.

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No recruitment agencies, please

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

Additional keywords: HR Administrator, Consultancy Coordinator, L&D Administrator, HR Operations, Learning & Development, Training Coordinator, Client Services, Workshop Coordinator, Administration, HR Support, Office Administrator

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