Customer Support Specialist – Dental Software
2 weeks ago
About Us We develop innovative cloud-based dental practice management software used by dental practices across the UK and beyond. Our mission is to make running a dental practice simpler, smarter, and more efficient. About the Role We’re looking for a Customer Support Specialist with a strong understanding of dental practice operations. This is an excellent opportunity for a dental nurse, receptionist, or practice manager who wants to transition into a tech-focused role while leveraging their dental expertise. Key Responsibilities Provide exceptional support to dental practices using our software. Understand dental workflows to help practices get the most from our platform. Collaborate with internal teams to resolve complex issues quickly. Handle inbound calls and manage support tickets from customers. Troubleshoot technical issues and guide clients through solutions. Gather and analyze feedback to improve user experience and product features. What We’re Looking For Experience working in a dental practice (nurse, receptionist, or manager). Familiarity with dental workflows such as appointment scheduling, compliance, and patient record management. Strong communication and problem‑solving skills. Experience with cloud‑based software and digital tools is beneficial. Strong customer support skills with a proven ability to resolve client concerns effectively. Proficiency in technical support and troubleshooting for software‑related issues. Eager to learn new systems. Why Join Us? Be part of a growing company at the intersection of healthcare and technology. Hybrid working options for flexibility. Full training provided on our software and systems. #J-18808-Ljbffr
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Customer Support Specialist – Dental Software
2 weeks ago
Londonderry, United Kingdom 3698a89e-a336-49da-a3c1-84ac2867fad3 Full time £28,000 - £35,000 per yearAbout UsWe develop innovativecloud-based dental practice management softwareused by dental practices across the UK and beyond. Our mission is to make running a dental practice simpler, smarter, and more efficient.About the RoleWe're looking for aCustomer Support Specialistwith a strong understanding of dental practice operations. This is an excellent...
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Dental Hygienist
4 days ago
Derry BT, United Kingdom Great James St Dental Full time £45,000 - £60,000 per yearJob OverviewWe are seeking a dedicated Dental Hygienist to join our dental practice. The successful candidate will be responsible for providing high-quality preventive dental care, assisting in patient education, and supporting the overall oral health of our patients. This role offers an excellent opportunity to work within a professional team committed to...
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Dental Nurse
1 week ago
Derry BT PR, United Kingdom Bishop Street Dental Care Full time £25,000 - £26,000 per yearBishop Street Dentalcare are currently recruiting for a GDC registered dental nurse to join our expanding practice in Derry.A full-time position is available, however a part-time candidate would also be considered.This is a great opportunity to be part of an experienced and friendly dental team. We offer a wide range of health service and private treatments,...
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Dental Nurse
2 days ago
Derry BT PR, United Kingdom Bishop Street Dental Care Full time £24,020 - £39,182 per yearBishop Street Dentalcare are currently recruiting for a GDC registered dental nurse to join our expanding practice in Derry.A full-time position is available, however a part-time candidate would also be considered.This is a great opportunity to be part of an experienced and friendly dental team. We offer a wide range of health service and private treatments,...
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Customer Onboarding Specialist
2 weeks ago
Derry, United Kingdom MetaCompliance Full timeJoin MetaCompliance as an Onboarding Specialist and take the helm in guiding our customers through their journey with our cloud-based SaaS solution. As an integral part of our Customer Experience Team, you'll lead the onboarding process, ensuring seamless integration and providing unparalleled support every step of the way. At MetaCompliance, we offer a...
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Support Analyst
2 weeks ago
Derry/Londonderry, United Kingdom IOVENDO Full timeSupport Analyst – Field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key...
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Placement Student
2 weeks ago
Derry/Londonderry, United Kingdom Vertiv Full timeSoftware and Controls - Placement StudentWe are seeking a motivated and detail-oriented student for a 3rd year Placement within our Software Development Department. This opportunity offers hands-on experience in a fast-paced, global engineering environment where innovation, collaboration, and continuous learning are core values. The successful candidate will...
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Customer Readiness Specialist
1 week ago
Derry, United Kingdom OneSource Virtual Full timePosition Summary/Objective The Project Specialist will co-ordinate various customer projects within the group readiness & enablement team. The Project Specialist 1 will work closely with customers and other OSV internal teams to ensure projects are set up and managed effectively. Essential Functions/Duties/Responsibilities - Co-ordinates projects across...
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ICT Support Manager
4 days ago
Derry/Londonderry, United Kingdom Education Authority Full timePost: ICT Support Manager Grade: Senior Executive Officer NJC SCP 23-26 Operational Unit: ICT Department Responsible: Principal Line Management: ICT Co‑ordinator Responsible for: ICT Support Staff Job Purpose The postholder is an ICT specialist with the responsibility for the provision of an efficient and effective ICT support infrastructure. He/she will...
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Senior Software Engineer
4 days ago
Derry/Londonderry, United Kingdom Kainos Full timeJoin Kainos and Shape the FutureAt Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your...