Support Analyst
2 weeks ago
Support Analyst – Field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities Provide day-to-day technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi‑Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365. Perform hardware and software upgrades, imaging, and deployment of new laptops. Key Skills & Experience Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP, Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft Remote Desktop). Excellent troubleshooting and communication skills, with a customer-first mindset. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are desirable. #J-18808-Ljbffr
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Support Analyst
2 weeks ago
Londonderry, United Kingdom Pearson Whiffin IT & Digital Full timeJob Description Support Analyst field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key...
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Support Analyst
1 week ago
Londonderry, United Kingdom Pearson Whiffin IT & Digital Full timeSupport Analyst field based, working at client sites. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north)...
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Support Analyst
3 days ago
Londonderry, United Kingdom Pearson Whiffin IT & Digital Full timeSupport Analyst field based, working at client sites. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north)...
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Support Analyst
2 weeks ago
Londonderry, United Kingdom Pearson Whiffin IT & Digital Careers Full timeSupport Analyst field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities:...
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Support Analyst
6 days ago
Londonderry, United Kingdom Pearson Whiffin IT & Digital Full timeSupport Analyst field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities...
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Strategic HR Data
22 hours ago
Derry/Londonderry, United Kingdom AXA Full timeA global insurance leader is seeking a dedicated HR Systems & Data Analyst for a 15-month contract to cover maternity leave. This role involves providing data analytics support, developing insightful reports, and optimizing HR systems. Ideal candidates will hold a Bachelor's degree in a related field and possess strong experience in data analysis,...
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Field IT Support Analyst – Windows, Network
7 days ago
Londonderry, United Kingdom Pearson Whiffin IT & Digital Full timeA leading IT services provider seeks a proactive Support Analyst to deliver first- and second-line technical support across Northern Ireland. The successful candidate will manage technical assistance for hardware, software, and network systems, ensuring efficient operation. Key responsibilities include troubleshooting, system maintenance, and user account...
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Security Governance
1 week ago
Derry/Londonderry, United Kingdom Allstate Northern Ireland Full timeSecurity Governance – Standards and Policy Lead Consultant Join allstate northern ireland as the Security Governance – Standards and Policy Lead Consultant and lead the modernization of cyber resiliency governance using AI and automation. You will drive the development, implementation, and continuous improvement of policies, standards, and supporting...
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TOM Business Analyst
2 weeks ago
Londonderry, United Kingdom Hays Full time £40,000 - £80,000 per yearWe're looking for a Business Analyst with a strong Wealth Management background to support a client documentation and migration workstream within a leading financial services organisation. Initially till the end of 2025, £500pd inside ir35 via umbrella, ideal for someone experienced in business readiness and client communications.Role OverviewLead impact...
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Security Governance
5 days ago
Derry/Londonderry, United Kingdom Allstate Northern Ireland Full timeSecurity Governance - Standards and Policy Lead Consultant (Hybrid) At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs, from advocating safer cars to leading in pricing...