Employee Services

Job summaryAn exciting opportunity has arisen for an enthusiastic and motivated Senior Employee Services Team Leader to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa 40,000 employees.The post holder will provide leadership to the Employee Services Team in accordance with the stated corporate strategy, Standing Financial Instructions and Business Objectives of the Trust and Shared Service clients, ensuring a high quality, comprehensive, effective and efficient payroll service that ensures the timely payment of all employee remuneration, expenses and allowances in accordance with statutory requirements, Department of Health and Social Care, Agenda for Change and trust policies, and any other legislative requirements where necessary.You should be hard working, enthusiastic, eager to develop and progress. You should have sound payroll knowledge and preferably expert level of NHS Terms and Conditions of Service; ESR and Pensions online. You will be able to interpret complex national pay related guidance and provide payroll and pension advice to the Trust directors, managers and employees as required.Previous experience of working within a Senior Employee Services/Payroll role is required for this role, preferably NHS but not essential.Main dutiesThe Senior Team Leader has overall day to day management responsibility for the staff within the Employee Services Department, to provide a comprehensive customer focused payroll service.The Employee Services Team includes Team Leaders, Senior Employee Services Advisors, Employee Services Advisors, through to Employee Services Assistants.To ensure the delivery of the client organisation payroll each week and month, and that the service runs effectively and professionally, with accurate calculation and timely payment of salaries and staff expenses.To be responsible for the supervision and completion of the payroll end to end processing ensuring accurate and timely payments of salaries and expenses in accordance with the relevant terms and conditions of employment and adhering to all the necessary policies and procedures.Job responsibilitiesTo ensure the delivery of the client organisation payroll each week and month, and that the service runs effectively and professionally, with accurate calculation and timely payment of salaries and staff expenses.To be responsible for the supervision of the payroll preparation ensuring accurate and timely payments of salaries and expenses in accordance with the relevant terms and conditions of employment and adhering to all the necessary policies and procedures.To be responsible for sending the weekly and monthly BACS payment on time in line with the deadlines. To ensure that all necessary checks have been carried out and resolve any issues that may arise.To effectively manage and plan your own and the department's workload to ensure the provision of a comprehensive payroll service that complies with all relevant regulations and statutory requirements while embracing departmental, Trust and Shared Service Clients objectives.To liaise with all levels of staff within the Trust, Shared Service Clients and any external organisations providing expert guidance and support on payroll legislation, expenses legislation, NHS Pension and the Trust’s alternative Pension scheme provider (NEST). To resolve complex payroll, tax and pension queries promptly and effectively, making decisions, and to action appropriately authorised and documented adjustments.To process statutory and non‑statutory returns in accordance with appropriate timescales.To ensure that all relevant monthly and annual reconciliations are carried out accurately and on time and that necessary records and documents are submitted and maintained in line with NHS and Statutory Regulations on keeping of records. Including but not limited to the administration of P60s and P11Ds. To ensure the appropriate deductions for HMRC and NHS Pensions are correctly administered. To manage the control and reconciliation of any other payroll deductions, including the production of reports and pay‑over documentation.To liaise with auditors to ensure the efficient completion of internal and external audit of the payroll and to ensure that details of the audit recommendations are implemented.To manage and supervise all necessary checks of payroll input and output and browsing of payroll results prior to producing payments ensuring that all deadlines are achieved at all times.Job detailsDate posted: 04 December 2025Pay scheme: Agenda for changeBand: Band 6Salary: £38,682 to £46,580 a year per annumContract: PermanentWorking pattern: Full‑time, Part‑timeReference number: 225‑CORP‑7596045Person SpecificationQualifications – EssentialEducated to Degree Level or EquivalentSpecialist knowledge of NHS Payroll & PensionQualifications – DesirableSpecialist knowledge of Electronic Staff Record (ESR)Experience & Skills – EssentialExperience of working in a Senior Payroll RoleExpert knowledge of NHS Terms & ConditionsExperience Managing a Payroll TeamExcellent analytical and IT SkillsExcellent communication skillsExperience & Skills – DesirableExpert knowledge of ESR/Pensions OnlineDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.Employer detailsRoyal Wolverhampton NHS TrustThe Corporate Service Centre (Building 12), New Cross HospitalWolverhampton RoadWolverhamptonWV10 0QPWebsite: https://www.royalwolverhampton.nhs.uk/ #J-18808-Ljbffr