Case Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.The VacancyDavies Group are looking to recruit a Case Handler to join the VeriRate (Casualty Division) Team. The Position is predominantly homebased with the occasional travel into our Preston office.Previous Experience is not essential as full training is given.Since 2009 VeriRate has worked with large insurance companies and solicitor firms to validate claims for car hire, which are instigated by the non-fault party to a car accident against the at-fault party: this is credit hire.We focus on the cost of the hire charges being claimed by undertaking our own market research into the cost of hire from mainstream hire companies such as Avis and Enterprise.Our market research is gathered and compiled into a Court compliant report using our very own bespoke VeriRate system, which compares the credit hire charges to the mainstream hire costs.These reports are then used by our clients to negotiate the settlement of the credit hire charges being claimed.What you will be doing:Compiling Court compliant witness statements using the Verirate systemCourt Attendance when required to provide evidence against the produced reportsTo become a subject matter expert on car hire and BHR (Basic Hire Rates)Maintain the required SLA levelsInput new instruction onto the VeriRate systemAttend team meetings at the Preston office when requiredAssist with incoming calls to the departmentGeneral housekeeping requirementsWhat you will have:Knowledge and understanding of Credit HireGCSE In Math and English (Minimum of Grade C or equivalent)Computer LiterateUse and Knowledge of Microsoft Office to include Word, Excel and OutlookGood and Clear Telephone MannerGeneral knowledge of civil litigation and court procedure (is a nice to have)Report WritingPresentations (Written and Oral)Excellent time management with the ability to work to deadlinesGood organisational skillWhy choose us?Davies offer a broad range of benefits including:Pension schemeEmployee discount portal for over 750+ retailersLife assuranceEye test vouchersAccess to training and professional qualificationInternal progression opportunitiesFree food and coffeeCasual dressThe CompanyDavies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our 'Disruptive Thinking' innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.To find out more detail please follow the link below:https://davies-group.com/Our ValuesWe areDynamicWe areInnovativeWe areConnectedWeSucceedTogetherOur StoriesDavies is a community of outstanding people. We welcome different perspectives, support each other's ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms and sector expertise. Working together, we are greater than the sum of our parts.Previous NextCharity WorkThe Davies Foundation - Our people, clients and the communities we serve are at the heart of our business. The Davies Foundation has been created to give our employees the autonomy to choose how we support, giveback and do good for the local communities we live and work within.To find out more detail please follow the link below:https://www.davies-foundation.com/ #J-18808-Ljbffr