Outbound Shift Manager
6 days ago
Outbound Shift Manager (Monday – Friday 6am‑2pm) Connect, part of the Screwfix family and owned by the Kingfisher Group, is a leading name in the distribution of high‑quality appliance spare parts and accessories. With over 50 years of experience, we’re proud of our heritage and excited about our future. Being part of Screwfix gives us the resources, knowledge, and support of one of the UK’s most recognised retail groups – helping us continue growing and delivering for our customers. About the Role We’re looking for an experienced Outbound Warehouse Shift Manager to lead our early shift operation (06:00‑14:00, Monday to Friday) at our Bordesley Green site. You’ll be responsible for the day‑to‑day management of outbound activities, ensuring orders are picked, packed, and dispatched accurately, safely, and on time. This is a hands‑on leadership role, focused on driving performance, developing people, and continuously improving outbound processes to meet service, productivity, and quality targets. The ideal candidate will have strong warehouse leadership experience, a proactive mindset, and a passion for safe, efficient operations. Site location: Bordesley Green, B9 4UA Your responsibilities will include: Leading and managing the outbound team on the 6am‑2pm shift to deliver daily operational plans. Overseeing pick, pack, and dispatch processes to ensure accuracy, speed, and SLA adherence. Monitoring workload and productivity through the shift, re‑prioritising tasks as needed. Coaching, supporting, and developing section leaders and warehouse operatives. Ensuring full compliance with Health & Safety standards, safe systems of work, and housekeeping. Managing shift resource and labour planning, including absence management and cover. Tracking and reporting key KPIs (productivity, accuracy, damages, service levels) and taking corrective action where required. Investigating and resolving outbound issues, including mispicks, damages, and dispatch delays. Driving continuous improvement activity across outbound. Conducting clear shift handovers and communicating priorities. What We Offer At Connect, we believe in supporting our people both in and out of the workplace. You’ll have access to a wide range of benefits, including: Wellbeing & Support Retail Trust: free online support and counselling Employee Support Fund: non‑repayable loans for times of need Speak Up: confidential reporting service Work & Family Life Enhanced Parent Policy Enhanced Company Sick Pay Generous Length of Service scheme Learning & Development Skillshub: online learning management system PepTalk: access to hundreds of motivational talks from professionals Discounts & Perks 20% discount in our retail stores Discount on all company stock HapiApp: retail, gym, and lifestyle discounts Engagement & Community People Forum committee – your chance to shape the future of our business Regular company engagement events Opportunities to take part in charity events Peakon Surveys – a platform for your voice to be heard Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Warehousing Industries Warehousing #J-18808-Ljbffr
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Outbound Warehouse Shift Lead
6 days ago
Birmingham, United Kingdom Connect Full timeA leading distribution company in Birmingham is seeking an experienced Outbound Shift Manager for the 6am-2pm shift. The role involves overseeing day-to-day outbound activities, coaching team members, and ensuring compliance with health and safety standards. Ideal candidates will have previous warehouse leadership experience and a proactive approach to...
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