Care Coordinator

Care Coordinator - Mote & Wallis Primary Care Network West Kent Primary Care is looking to recruit a Care Coordinator to support Mote & Wallis Primary Care Network. This role will support The Mote Medical Practice and Wallis Avenue Surgery in expanding capacity for patients to access a clinical professional. The practices have a combined patient population of around 17,000. The post holder will work across three sites alongside other PCN members of staff. The PCN also provides MSK and Children's Social Prescribing services. The post holder will mainly be based at Staplehurst Health Centre, with some requirement to travel to Mote Medical Practice and Wallis Avenue Surgery. Main duties of the job Mote and Wallis PCN would like to recruit a proactive and enthusiastic Care Coordinator to support their practices in expanding services available to their patients. This role will require the post holder to support practices with achieving Quality Outcomes Framework (QOF), Investment and Impact Fund (IIF) Direct Enhanced Service (DES) requirements; full support and training will be given. In addition, you will be working closely with the clinical team to organise and monitor patient access to services in particular chronic disease clinics. About us West Kent Primary Care will act as employer for this role. We are a collaborative and ambitious GP Federation working with GP practices across Sevenoaks, Weald, Tonbridge, Tunbridge Wells, Malling, and Maidstone to improve General Practice provision in the area. West Kent Primary Care are a supportive and friendly organisation whose aim is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for. What we can offer: Favourable terms and conditions Match NHS Annual Leave entitlement NEST and NHS Pension A comprehensive induction into the company followed by a local induction to introduce you to the role Training, support, and development in your career Flexible working arrangements Recognition via Employee of the Month scheme Wellbeing support and Employee Assistance Programme *Due to travel requirements for the role it would be beneficial for applicants to have a full driving license Office Contact: 01892481821 Job responsibilities More specifically the role may include: A focus on improving patient access to care Support on digital front door offering for patients Monitoring urgent 2 week wait referrals Review of vaccination achievements and to assist in appointments for target groups Lead on weight management referrals Assist with referrals to multidisciplinary meetings Assist with administrative workaround personalised care Lead with Patient Participation Groups The remit of this role is widening and may adapt as our practice priorities change. Person Specification Professional skills Skills to communicate on complex information Ability to pull together comprehensive process documents Negotiating, networking and persuasive skills Ability to communicate effectively at a range of levels Problem solving skills and ability to respond to sudden unexpected demands Excellent time management skills with the ability to re-prioritiseSkills for manipulating information Experience Knowledge of administrative procedures and information analysis Diary and time management Able to use Microsoft Office applications with above average capability with Word, Excel, and PowerPoint. Previous experience as a practice receptionist / administrator or other healthcare background Experience of minute taking Basic knowledge of project principles Previously worked in similar position within the health sector Experience using the clinical system EMIS Qualifications Be enrolled in, qualified from or willing to undertake appropriate training as set out by the Personalised Care Institute Educated to GCSE and/or A level in relevant subject or equivalent level Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours #J-18808-Ljbffr