Soft Services Operations Director

2 weeks ago


Milton Keynes, United Kingdom Arcus FM Limited. Full time

Why Join Us Join Arcus FM as our Soft Services Operations Director, leading the delivery of exceptional workplace and soft services across a major multi-site integrated facilities management contract. You’ll ensure operational excellence across cleaning, waste, hygiene, pest control, window cleaning, grounds maintenance, and front-of-house — driving consistency, innovation, and service quality at every touchpoint. What You’ll Be Doing Lead and inspire a team of regional and service leads to deliver best-in-class FM operations. Ensure SLA and KPI compliance across all sites, maintaining high standards and value for money. Manage and develop supply chain partnerships, from selection through mobilisation and performance monitoring. Collaborate with senior stakeholders to align operations with strategic and commercial objectives. Drive digital transformation and continuous improvement across all service lines. Champion health, safety, and statutory compliance in all aspects of service delivery. What We’re Looking For Proven leadership in soft services within an integrated FM environment. Strong commercial acumen and stakeholder management skills. Deep knowledge of cleaning, waste, hygiene, and workplace operations. Experience managing multi-site teams and supplier networks. IOSH/NEBOSH (or equivalent) qualification preferred. A passion for innovation and delivering outstanding customer experiences. Shape the future of workplace excellence — apply today and lead the way in integrated FM performance. Requisition ID 2025-7938 #J-18808-Ljbffr



  • Milton Keynes, United Kingdom Arcus FM Full time

    Arcus FM, Milton Keynes, England, United Kingdom Soft Services Operations Director Join Arcus FM as our Soft Services Operations Director, leading the delivery of exceptional workplace and soft services across a major multi‑site integrated facilities management contract. You’ll ensure operational excellence across cleaning, waste, hygiene, pest control,...


  • Milton Keynes, United Kingdom Arcus FM Full time

    OverviewJoin Arcus FM as our Soft Services Operations Director, leading the delivery of exceptional workplace and soft services across a major multi-site integrated facilities management contract. You’ll ensure operational excellence across cleaning, waste, hygiene, pest control, window cleaning, grounds maintenance, and front-of-house — driving...


  • Milton Keynes, United Kingdom Arcus FM Full time

    OverviewJoin Arcus FM as our Soft Services Operations Director, leading the delivery of exceptional workplace and soft services across a major multi-site integrated facilities management contract. You’ll ensure operational excellence across cleaning, waste, hygiene, pest control, window cleaning, grounds maintenance, and front-of-house — driving...


  • Milton Keynes, United Kingdom Arcus FM Full time

    Overview Join Arcus FM as our Soft Services Operations Director , leading the delivery of exceptional workplace and soft services across a major multi-site integrated facilities management contract. You’ll ensure operational excellence across cleaning, waste, hygiene, pest control, window cleaning, grounds maintenance, and front-of-house — driving...


  • Milton Keynes, United Kingdom Arcus FM Full time

    OverviewFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Join Arcus FM as our Soft Services Operations Director, leading the delivery of exceptional workplace and soft services across a major multi-site integrated facilities management contract. You’ll ensure operational excellence across...


  • Milton Keynes, United Kingdom Arcus FM Full time

    OverviewFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Join Arcus FM as our Soft Services Operations Director, leading the delivery of exceptional workplace and soft services across a major multi-site integrated facilities management contract. You’ll ensure operational excellence across...

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