Customer Service Representative

2 weeks ago


Gloucester, United Kingdom Millersseptic Full time

Miller’s Services, Inc. is looking for a Customer Service Representative. The ideal person is passionate about our services and believes in a commitment to continuously improve our customer service. In this role, you will be responsible for providing exceptional customer service – you step up when you need to and you proactively step in to help other team members when you can. The ideal Customer Service Representative will listen carefully to each customer and use that information to educate the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy.Qualities:You work hardYou love working with a teamYou’re tech savvy – you can diagnose a problem and make recommendations to fix itYou love to serve othersYou love to challenge yourself and you want to learn, and even be cross-trainedYou understand the importance of serving others (your team members and our customers)Job RequirementsEnergetic and a friendly dispositionStrong communication skills: in person, as well as effectively using email, calls, and textEfficient organization and time managementA quick self-study, that looks for resources to help self educate themselvesStrong logic and reason skills in order to creatively find a solution for CustomersSelf-motivated with a determination to succeedAble to adapt to change and thrive in a fast-paced environmentAbility to build relationships across various personalities and backgroundsStrong written and verbal communication skillsWhy Join Our Team?Many advancement opportunitiesHighly competitive compensation and benefits packageRetirement Plan with a company matchPaid time off and paid birthdayHoliday PayFamily Vacation FundsMembership ReimbursementsEqual Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr



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