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Business administrator

2 weeks ago

Bolton, United Kingdom Box Inc Full time

Responsibilities Reception duties, including answering telephones Requesting live dates from suppliers when clients move to another supplier upon renewal Liaising with the suppliers for objections that arise and assisting to get these resolved Updating Systems Link (our main database) with client information Updating Systems Link with contract information Completion of VAT forms Completing and logging termination notices required by suppliers Supporting general cleansing on Systems Link Assisting with client queries and emails Ad hoc duties to assist with the bill validation department when needed Ad hoc duties to assist with the finance department when needed Skilled in the use of multiple IT packages and systems relevant to the organisation (e.g., MS Office) for writing letters, creating proposals, performing financial processes, recording and analysing data, and choosing the most appropriate IT solution to suit business problems Producing accurate records and documents including emails, letters, files, payments, reports and proposals; making recommendations for improvements and presenting solutions to management, drafting correspondence, writing reports, reviewing others’ work, maintaining records and handling confidential information, and coaching others Exercising proactivity and good judgement, making effective decisions based on sound reasoning, dealing with challenges in a mature way, and seeking advice when appropriate Building and maintaining positive relationships within the team and across the organisation, influencing and challenging appropriately, becoming a role model and developing coaching skills as knowledge grows Demonstrating good communication skills face‑to‑face, on the telephone, in writing or on digital platforms; using appropriate channels, carrying authority, understanding and applying social media solutions, and answering questions from inside and outside the organisation Completing tasks to a high standard, demonstrating required expertise, continually improving work, reviewing processes and suggesting improvements, sharing administrative best practice, coaching others, resolving complex complaints and being a key contact for issues Takes responsibility for initiating and completing tasks, managing priorities and time to meet deadlines, managing expectations of colleagues, making improvement suggestions considering wider implications, managing resources, organising meetings/events, taking minutes, creating action logs, and handling logistics such as travel and accommodation Uses project management principles and tools to scope, plan, monitor and report; plans resources to deliver projects; undertakes and leads projects as required Work towards progression to an appropriate position within the company upon qualification Qualifications GCSE in English (grade C) and Maths (grade C) Share if you have other relevant qualifications and industry experience; the apprenticeship can be adjusted to reflect existing knowledge. Key Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical reasoning Team working Initiative Patience #J-18808-Ljbffr