Linehaul Dispatch Agent

OverviewWe have an exciting opportunity for you to join our team as a Linehaul Dispatch Agent working within the night function.Working hours: 37.50 hours per weekShift pattern: 15.00 - 23.00Salary: To be confirmedWhat you will be doingPreparing courier schedules and routesCoordinating the distribution of work amongst couriers helping them to achieve station's operational goals in the most efficient wayMonitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignmentsProviding support to the couriers and assisting them with issues resolutionContacting customers when needed to obtain additional information or advise on potential service-related issuesProactively reporting any issues that occurred during the daily delivery cycle to the management and compiling reports on station's productivity, volumes and performanceWhat do you bring with youExperience in co-ordinating a team in a busy transport and / or dispatch environment an advantageGood Microsoft Office & PC skillsGood geographical knowledgeFocused on accuracy and attention to detailDriven to solve problems while using planning and organizing skillsAble to communicate and align with different stakeholdersAbility to manage own and teams time effectively with attention to detail in a pressurised environmentWhat do we offerAttractive compensation packageTraining to get you started and on-the-job learning opportunitiesExtensive learning resources to further develop your skills and knowledge, including online language coursesTuition Assistance Program (*applicable for FedEx positions with a permanent contract)Employee Assistance Program for you and your family in difficult life situationsEmployee reduced-rate shippingGreat career opportunitiesFedEx is one of the worlds most admired companies and trusted brands year after yearBring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.FedEx in the UK is Disability Confident Committed.FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for allOur CompanyFedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.Our CultureOur culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. #J-18808-Ljbffr