Service Desk Analyst: First-Line ICT Support

1 week ago


Matlock, United Kingdom Derbyshire County Council Full time

A local government authority in Matlock is seeking a motivated Service Desk Analyst to join the Service Delivery Team. You will be responsible for providing first-line technical support, managing service requests, and developing knowledge articles to enhance service quality. The ideal candidate has experience in ICT support, excellent problem-solving skills, and strong communication abilities. Join us to contribute to efficient digital services while ensuring user satisfaction in a collaborative environment.
#J-18808-Ljbffr



  • Matlock, United Kingdom Derbyshire County Council Full time

    Service Desk Analyst - Service Delivery Team About Us:  Join our dynamic Service Delivery Team within Digital Services. We are committed to delivering proactive and agile services that enhance the efficiency and effectiveness of our council’s operations. We are looking for a motivated and skilled Service Desk Analyst to provide first-line support,...


  • Matlock, United Kingdom Derbyshire County Council Full time

    OverviewService Desk Analyst - Service Delivery TeamAbout Us : Join our dynamic Service Delivery Team within Digital Services. We are committed to delivering proactive and agile services that enhance the efficiency and effectiveness of our council’s operations. We are looking for a motivated and skilled Service Desk Analyst to provide first-line support,...


  • Matlock, United Kingdom Frasers Group Full time

    We are currently looking for IT Service Desk Junior Analysts to join our team. If you are looking to kick-start a career in tech- this is the perfect opportunity to gain knowledge and qualifications to grow your career.As part of the role you will be taking responsibility of IT support queries that come from our Head Office Warehouses and Retail globally...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Head of IT Service Management** **Matlock, Derbyshire/Hybrid** **£59,559 to £65,327 - Plus market leading package (see below)** Are you ready to shape the future of ICT Service Management for Derbyshire County Council? We are seeking an exceptional individual to join us as the Head of ICT Service Management, leading the vision and strategy that will...


  • Matlock, United Kingdom Progress Rail Full time

     1st LINE IT SUPPORT SPECIALISTSANDIACRE NG10 5AN (ONSITE)COMPETITIVE SALARY Are you passionate about technology and providing exceptional support Were looking for a proactive and customer-focused 1st Line IT Support Specialist to join our globally dispersed IT Service Desk team.THE ROLE:As a 1st Line IT Support Specialist you will be required to:Be the...


  • Matlock, United Kingdom HIRING PEOPLE Full time

    Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield.Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Assistant Director of IT Strategy & Architecture** **Matlock, Derbyshire/Hybrid** **£**67,311 **to £** 73,260**: - Plus market leading package (see below)** Are you ready to lead, shape, and deliver impactful IT strategies that transform the way Derbyshire County Council serves its community? At Derbyshire County Council, we are truly ambitious...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Assistant Director of IT Strategy & Architecture** **Matlock, Derbyshire/Hybrid** **£7**7,311** **to £**8**3,260****: - (Inclusive of £10k market supplement for 2 years)** Are you ready to lead, shape, and deliver impactful IT strategies that transform the way Derbyshire County Council serves its community? At Derbyshire County Council, we are...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Head of IT Platforms and Infrastructure** **Matlock, Derbyshire/Hybrid** **£59,559 to £65,327 - Plus market leading package (see below)** Are you ready to shape the future of platforms and infrastructure environments for Derbyshire County Council? Derbyshire County Council is seeking an exceptional individual to join us as the Head of Platforms and...


  • Matlock, United Kingdom Derbyshire County Council Full time

    **Head of IT Continuous Improvement*** **Matlock, Derbyshire/Hybrid** **£59,559 to £65,327 - Plus market leading package (see below)** Are you ready to take on a key role in shaping the future of ICT services in a dynamic and transformative environment? Derbyshire County Council is seeking an enthusiastic and innovative individual to join us as the Head...