Department Administrator

Department Administrator – 28 hours per week (4 days), 9am to 5pm – Broxbourne - £14.77 to £15.61 per hour
We are recruiting for a temporary Department Administrator to work at Hertford Regional College to help deliver an outstanding learner experience and be inspirational to students at our state of art facilities in Broxbourne.
About HRC
HRC are a vibrant, dynamic further education college, recently graded a Good College by Ofsted, with students across two campuses, with ambitious growth and development targets.
HRC put people first – students, staff, the organisations that they partner with, and the local communities that they serve.
The HRC goal is to create a supportive environment for all staff in which they can develop their skills, progress their career and make a real difference in their local community. HRC ethos is evident in everything that they do and are always looking for new colleagues who share the HRC vision and values. As part of the HRC team, you will benefit from fantastic on-site facilities, exciting opportunities for career progression and relevant training opportunities to help you gain the additional skills that you need to reach your full potential.
About The Role
We are seeking an individual who is passionate about supporting the administrative needs of the curriculum areas (English) within Directorates. They will be responsible for the administration within curriculum areas. They will assist the curriculum teams in ensuring that all administrative processes are compliant.
Duties include:
* General typing including letters, exam related correspondence to learners, learner references, directorate/department agendas, minutes and submissions to Quality Development Unit.
* Inputting and amending data on college systems including the college’s timetable programme, processing exam bookings, and arrangements for new student interviews from application to assessment outcome and course placement.
* Full time learner recruitment – distributing interview packs for tutors and answering learner queries.
* Assisting with part time learner recruitment, including ensuring robust processes and data collection for new student interviews and assessment outcomes.
* Responding to internal and external enquiries relating to directorate/department issues.
* Acting as first point of contact for lecturer queries
* Recording learner absence in response to telephone calls.
* Assisting the Director of Curriculum/Curriculum Area Manager by arranging meetings with learners and staff; liaising with other college functions on behalf of the directorate/department, including staff recruitment.
* Other directorate/department duties as authorised by the Director of Curriculum commensurate with the grade of the post.
About You
Successful candidates will display a high level of secretarial and administrative skills. (min 1 year), previous experience of working in a similar role, ability to manage information efficiently and effectively within a further education college, experience of providing a customer focussed service. They will be proficient in the use of Microsoft Office, word processing, spreadsheets and databases, possess a good standard of written and verbal communication, have the ability to work as part of a team in a busy environment, have proven experience which will enable you to carry out work with minimum supervision and solve a variety of problems and the ability to organise your work in an effective way.
Want to make a difference and help influence the future of our students by providing them with an exceptional learning experience?
All applications will be considered upon receipt, we reserve the right to close the vacancy early before the closing date.
The successful candidates will have to complete the HRG Compliance Process, which is
* In person ID and Proof of Address verification appointment at Ware/Broxbourne Campus
* Enhanced DBS application - administrated by HRG but at a cost of £65.20 (unless you already hold an enhanced DBS on the update service)
* 2 years of professional/character references taken and verified
* Several Online Training Modules sent out to you as stipulated by HRC
For further information please call (phone number removed)