2nd line engineer

Duties & Responsibilities: Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone. Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times. Ensure that 1st/2nd Line cases are managed through to resolution,...

**Role: 2nd line IT Support Engineer** **Location: Liverpool** **Salary: Up to £33K D.O.E** A Liverpool based IT Solutions company are now looking to add to their growing technical team. This is an excellent opportunity to join a group of likeminded tech individuals and thrive, grow and develop in your career. The company who are a Microsoft partner...

Job DescriptionService Desk Analyst / 1st Line / 2nd Line / Contract / Onsite / Liverpool / Inside IR35Are you a tech-savvy problem solver who thrives on tackling complex IT challenges Were looking for a Service Desk Analyst to join a growing support team - someone who can deliver exceptional service resolve incidents efficiently and help drive continuous...

**Third Line IT Support Engineer - Liverpool - £42K** **Role: 2nd/3rd Line Support** **Location: Liverpool City Centre** **Salary: £35K-£42K** My client is a well-established industry leading Law Firm based in Liverpool City Centre, they are well recognised for their high-profile clientele and their staff retention. They have received various rewards...

1st & 2nd Line Support Engineer (with Field Engineering) | Liverpool | Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same — and where...

1st Line Support Technician Carpenters Group is recruiting a 2nd Line Support Technician to join our IT team. Job Purpose As a 2nd Line Support Engineer, you will provide advanced technical support and incident resolution for complex issues escalated from the Service Desk. This role involves diagnosing and troubleshooting hardware, software, and network...

Role Overview Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent...

Vacancy Name1st/ 2nd Line IT Support AnalystEmployment TypePermanentCountryUnited KingdomLocationLiverpoolBusiness AreaOperationsWorkplace TypeHybridAbout PrincesThe Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products...

A leading legal and insurance service provider in Liverpool is looking for a 2nd Line Support Technician to enhance their IT team. This role requires expertise in troubleshooting complex technical issues and managing both hardware and software challenges. The successful candidate will work closely with various teams to ensure seamless operations across...

**3rd Line Support Engineer** - Inside IR35 **3rd Line Support Engineer**urgently required - 3 month contract - Immediate Start The 3rd Line Support Engineer position will be a mix of on-site and remote based (Hybrid) Key experience for the **3rd Line Support Engineer** will include: - **Inside IR35**: - Experienced Windows Server / 3rd Line Support...