24/7 Contact Centre Team Leader – Lead with Care

2 days ago


Cardiff, United Kingdom Victim Support Full time

A leading support charity in Cardiff is seeking a Team Leader for the National Contact Centre. This role involves providing leadership and guidance to a 24/7 team, prioritizing customer service and care. Candidates should have management experience, understand the impact of crime on victims, and possess excellent communication skills. The role offers a competitive benefits package, including generous leave and professional development opportunities.
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