24/7 Contact Centre Team Leader – Lead with Care
2 days ago
A leading support charity in Cardiff is seeking a Team Leader for the National Contact Centre. This role involves providing leadership and guidance to a 24/7 team, prioritizing customer service and care. Candidates should have management experience, understand the impact of crime on victims, and possess excellent communication skills. The role offers a competitive benefits package, including generous leave and professional development opportunities.
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Cardiff, United Kingdom Sunil Goel & Associates, CAs Full timeA prominent contact centre organization is seeking a Contact Centre Team Leader to join their National Contact Centre team in Cardiff. This role requires strong leadership skills and a focus on customer service to manage a 24/7 team. Candidates should have experience in team management and emotional support, especially for vulnerable individuals. This is a...
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Contact Centre Team Leader
6 hours ago
Cardiff, United Kingdom Sunil Goel & Associates, CAs Full timeJoin to apply for the Contact Centre Team Leader role at Sunil Goel & Associates, CAs We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience &...
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Contact Centre Team Leader
2 days ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If...
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Contact Centre Team Leader
3 days ago
Cardiff, United Kingdom Victim Support Full timeJob DescriptionWe have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability? Can you work effectively with a focus on customer service...
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Cav 24/7 Shift Lead
6 days ago
Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeAn opportunity has arisen in the CAV 24/7 service for the post of CAV 24/7 Shift Lead based in the call centre. CAV 24/7 - ‘Right place, First Time’ Urgent Primary Care access is changing in Cardiff and Vale. What is CAV 24/7? A comprehensive ‘Phone First’ service that provides enhanced clinical telephone triage to ensure the citizens of Cardiff...
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Cav 24/7 Shift Lead
4 days ago
Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeAn opportunity has arisen in the CAV 24/7 service for the post of CAV 24/7 Shift Lead based in the call centre. CAV 24/7 - ‘Right place, First Time’ Urgent Primary Care access is changing in Cardiff and Vale. What is CAV 24/7? A comprehensive ‘Phone First’ service that provides enhanced clinical telephone triage to ensure the citizens of Cardiff...
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Contact Centre Team Manager
2 weeks ago
Cardiff, United Kingdom SSE plc Full timeBase Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | Flexible First options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This role is pivotal in driving first call...
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24/7 Services Coach
2 weeks ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** We currently have an exciting opportunity for an experienced coach to join our 24/7 Services Team. 24/7 Services offers and exciting opportunity to support people to live fulfilled and independent lives in their communities, empowering people to stay independent at home by developing and delivering a range of Preventative Services. In...
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Deputy Team Leader
2 weeks ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** Rent Smart Wales is a service within Cardiff Council, in place to administer the requirements of Part 1 of the Housing (Wales) Act 2014, which regulates private rented sector housing in Wales by requiring landlords to register and either become licensed themselves or instruct a licensed agent to undertake letting and property management...
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Operations Contact Centre Manager
4 days ago
Cardiff, United Kingdom INTERNATIONAL MEDICAL GROUP HOLDINGS LTD Full timeAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people travelling frequently betweencountries, and those who maintain multiple countries of residence use our products to give themselves...