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Sr.Business Analyst – Retail, Consumer Goods and Hospitality
2 weeks ago
Sr.Business Analyst – Retail, Consumer Goods and Hospitality Join to apply for the Sr.Business Analyst – Retail, Consumer Goods and Hospitality role at Cognizant A Senior Business Analyst role with at least 10-12 years of experience to lead & engage with our leading Retail Consumer Goods clients to identify and support requirement gathering and validation against that are driving business values and guide through successful business initiatives and implementations. Responsibilities Lead and drive Business Analysis across workstreams to support the execution of retail and consumer goods initiatives for our customers. Improve processes across the business by identifying and implementing logistical practices. Engage with business stakeholders and conduct workshops for requirement elicitation. Map business processes and user journeys developing business domain models and associated documentation – business process modelling, process flow modelling, data flow modelling, stakeholder analysis. Create the business requirements document including non-functional requirements. Create process maps (L1-L4) and undertake gap analysis. Document BRDs, FSDs, NFRs, and RTMs. Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation and post-implementation activities. Facilitate the test team and business teams during business process validation. Support end users in adopting functional changes (e.g., training documentation, implementation support). Contribute to research design and writing of articles/whitepapers and participate as a team member in collateral development. Required Skills Domain expertise in Retail or Consumer Goods Industry across products such as Manhattan SAP, e-commerce implementations with Salesforce. Experience leading and managing workshops, senior stakeholder meetings and building relationships between external partners and internal stakeholders to deliver project objectives. Ability to manage 10 or more people as part of a cross‑functional team comprising business analysts, developers, testers and other support functions. Ability to deliver projects on time and manage risks, measure progress and report on outcomes. Proven experience leading projects across digital transformations and initiatives. Experience in data analysis and modelling to add fact‑based decision making to drive business decisions. Proven track record of problem‑solving skills. Strong understanding of Agile methodologies and ways of working. Nice To Have Skills Agile PM/PO certification. Outside‑in approach to Thought Leadership. #J-18808-Ljbffr
