Customer Services Assistant

1 week ago


York and North Yorkshire, United Kingdom SSP UK & Ireland Full time

Job Summary Customer Service Assistant for TransPennine Express (TPE) at York Train Station with SSP UK & Ireland. Details Pay Rate: £13.20 per hour. Hours: Full Time (40 hours). Shifts: Rotational shifts between 5am and 9pm, including some weekends. Qualifications Must be 18 years of age or older to perform certain tasks or work on specific shifts. Valid DBS check upon successful application. Responsibilities Operate platform trucks for train-side deliveries (Full training provided). Load and unload catering equipment and stock from TPE trains. Assemble orders and manage stock control. Comply with Health & Safety and Food Hygiene regulations. Benefits Discounted meals during shifts. Employee discounts and Friends and Family Discount App. Award‑winning training, apprenticeships, and development programs. Health & Wellbeing support. Referral rewards: £400 for successful referrals. Holiday allowance: 28 days pro‑rata, inclusive of Bank Holidays. Rewards & Recognition such as RG Stars and Extra Mile Vouchers. Travel and Leisure Pass: Duty and Leisure pass for TPE after probation. If your application is successful, you will be required to complete a DBS check. SSP is proud to be an equal‑opportunity employer seeking to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives. #J-18808-Ljbffr



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