Travelodge Belfast Central
1 week ago
Travelodge Belfast Central - Receptionist Location: Travelodge Belfast Central, Belfast City, 15 Brunswick Street, Belfast, Northern Ireland, County Antrim, BT2 7GE Job type: Full time | Salary: From £11.70 Hourly to £12.70 Hourly | Date Posted: 11th November 2025 | Closing Date: 25th November 2025 About Us Andras Hotels is Northern Ireland's largest hotel group with nine hotels across Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar, and a Health Club and Spa. We are expanding rapidly, promoting tourism and hospitality across the country. Our Andras Academy develops staff, and we support wellbeing and development. We are proud to be committed to green tourism and hospitality excellence. What is the Job? As a receptionist you will be the first point of contact for guests, ensuring a warm, friction‑free experience. You will handle transactions, provide local insights, and anticipate the needs of every guest to create a memorable stay. Hours 20 hours per week, evening and weekend availability required (preferably 5:10 p.m.). Benefits Health Care Cash Plan Diamond membership of Kingsbridge Hospital Group Enhanced Pension Scheme, Maternity and Paternity Pay Cycle to work scheme Recruit a Friend scheme Employee Appreciation and Social Events; Employee of the Month Award £20 for completion of FLOW training Increased annual leave with service Discounts at Bodyscape, Puregym, and other partners Health and wellbeing communication and support Andras Academy Training & Development programmes Work with globally renowned hotel brands and incentive schemes About The Role (Day‑to‑day activities) Achieve individual and departmental targets and objectives. Welcome guests in a friendly, prompt and professional manner. Check‑in/check‑out guests, issue room keys, and provide information on hotel services. Answer the telephone promptly and courteously. Up‑sell services to maximise hotel revenue. Resolve customer issues, requests and enquiries promptly. Communicate outstanding guest requests or issues to management. Accurately process cash and credit card transactions using established procedures. Comply with health and safety procedures; report incidents or concerns to supervisor or manager on duty. Work as part of a team and coordinate with other departments. Provide local knowledge for tours, attractions, etc. Complete necessary reports required by management. Manage reception tills, floats, and lodgement of money. How do I Deliver this? We genuinely care about people and show it by living the Andras Hotels behaviours: Teamwork – work with commitment, cooperatively and effectively. Brand hearted – understand and live brand standards with a positive, friendly manner. Diversity & Respect – welcome, include and demonstrate respect for all individuals. Integrity – honest, respectful and accountable. Equal Opportunities Statement We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Qualifications Required: Experience within a customer service role. Basic level of IT proficiency. Clear understanding of English. Desired: Experience within the hospitality industry. Application Apply now to join Andras Hotels – a leading property development and hospitality company based in Belfast, Northern Ireland. We offer training, development and ongoing career opportunities. #J-18808-Ljbffr
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Travelodge Belfast Central
2 days ago
Belfast, United Kingdom Andras Hotels Full time £10,000 - £14,440 per yearJob DescriptionLocation:Belfast City Travelodge, 15 Brunswick StreetAbout UsTravelodge is a part of the Andras Hotels Group. Andras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to...
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Travelodge Belfast Central
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Travelodge Belfast Central
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