Aftersales Executive
2 weeks ago
LSH AUTO, Birmingham, England, United Kingdom Join LSH Auto as an Aftersales Executive where you will play a crucial role in enhancing the customer experience at our. You will serve as the key liaison between customers and our service teams, ensuring our aftersales services are delivered effectively and efficiently. Your responsibilities will include managing appointments, addressing customer enquiries, and following up with customers to guarantee their satisfaction throughout their service experience. You will have the opportunity to contribute to the success of our service department while fostering lasting relationships with our valued customers. Hours: 45Salary: £29,000 Plus OTE bonus Key Responsibilities Respond promptly to customer enquiries regarding service appointments and aftersales enquiries. Schedule and manage service appointments, ensuring optimal workflow in the service department. Collaborate closely with service and parts teams to provide timely updates and information to customers. Proactively seek customer feedback and address any issues or concerns in a professional manner. Assist in promoting aftersales initiatives to maximize customer engagement and satisfaction. Work towards achieving key performance indicators related to aftersales service. Requirements Previous experience in an aftersales or customer service role within the automotive sector. Exceptional communication skills and a commitment to delivering outstanding customer service. Strong organizational skills and attention to detail. Ability to thrive in a fast-paced environment while managing multiple tasks. A valid driver's licence is essential. Benefits Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership programmes Platinum Plus Rewards Scheme Colleague Car Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing Support Company Pension Seniority level Entry level Employment type Full-time Job function Business Development and Sales Industries Retail Motor Vehicles #J-18808-Ljbffr
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Aftersales Executive
2 weeks ago
Birmingham, United Kingdom LSH Auto UK Limited Full timeAftersales Executive Base pay range: £29,000 plus OTE bonus. Hours: 45 per week. Join LSH Auto as an Aftersales Executive, where you will play a crucial role in enhancing the customer experience at our dealership. You will act as the key liaison between customers and our service teams, ensuring our aftersales services are delivered effectively and...
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Aftersales Executive
5 days ago
Birmingham, Birmingham, United Kingdom LSH Auto Full time £29,400 - £58,820 per yearJoin LSH Auto as an Aftersales Executive, where you will play a crucial role in enhancing the customer experience at our dealership. We are seeking a dedicated professional who will become the key liaison between customers and our service teams, ensuring our aftersales services are delivered effectively and efficiently.Your responsibilities will include...
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Aftersales Executive
2 weeks ago
Birmingham, Birmingham, United Kingdom LSH Auto UK Limited Full time £25,000 - £35,000 per yearJoin LSH Auto as anAftersales Executiveand be a pivotal player in delivering exceptional customer satisfaction. We are looking for a driven individual to support our customers post-purchase, ensuring they receive the highest level of service throughout their ownership experience.In this role, you will coordinate aftersales activities, respond to customer...
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Travel Aftersales Executive
5 days ago
Birmingham, United Kingdom Succeed Recruitment Full timeJob DescriptionWe have a brand new and fantastic opportunity for a customer focused, travel industry professional to join the Aftersales team of a premium tour operator in Birmingham.This is a key role in contributing to the smooth-running of the Aftersales & Operations department with specific responsibility for providing an exemplary pre and post-sale...
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Aftersales Experience Specialist
2 weeks ago
Birmingham, United Kingdom LSH Auto Limited Full timeA leading automotive dealership in Birmingham is seeking an Aftersales Executive to enhance customer experience. In this role, you will manage service appointments, address customer inquiries and foster relationships to ensure satisfaction. Ideal candidates will have experience in aftersales roles with exceptional communication skills. Competitive salary of...
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Birmingham, United Kingdom LSH Auto UK Limited Full timeA leading automotive dealership is seeking an Aftersales Executive in Birmingham to enhance customer experience and manage service appointments. You will liaise between customers and service teams, ensuring effective delivery of aftersales services. Ideal candidates will have a background in customer service, possess strong communication skills, and be...
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Aftersales Area Manager
2 weeks ago
Birmingham, United Kingdom Honda Motor Europe Ltd Full timeAftersales Area Manager - Motorcycle Join the team at Honda Motor Europe Ltd as an Aftersales Area Manager responsible for achievement of customer satisfaction, customer retention and part sales objectives across the North/West Region (retailers based in Manchester down to Bristol and Southwest Wales). The role is field‑based, with a focus on implementing...
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Automotive Aftersales Experience Specialist
2 weeks ago
Birmingham, United Kingdom LSH AUTO Full timeA leading automotive service provider in Birmingham seeks an Aftersales Executive to enhance customer experiences. This role involves managing appointments, addressing inquiries, and fostering customer satisfaction throughout their service experience. Ideal candidates will have customer service experience in the automotive sector and excellent communication...
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Lead Design Engineer
6 days ago
Birmingham, United Kingdom Executive Network Group Full timeOverview An exciting opportunity has arisen for a Lead Design Engineer to join a forward-thinking global engineering team focused on delivering innovative design projects to the highest technical standards. This is a £168m turnover business. You will be working closely with a number of internal stakeholders and will be a key member of the design team with...
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Hybrid Category Lead – Indirects
12 hours ago
Birmingham, United Kingdom Executive Network Group Full timeA leading recruitment firm is seeking a Category Manager for Indirects, Aftersales & NPD in Birmingham. This hybrid role involves leading category strategy development and managing supplier partnerships within a manufacturing environment. The ideal candidate has over 2 years of experience in procurement leadership and excellent negotiation skills. The...