Senior Claims Adjuster

2 weeks ago


Leeds, United Kingdom Jobs via eFinancialCareers Full time

Senior Claims Adjuster – QBE Insurance We are looking for a Senior Claims Adjuster to join our Core Claims team in Leeds. This pivotal role is responsible for managing both Motor and Casualty complex claims (ranging from a value of £100k-£500k), providing technical guidance to colleagues, and supporting the delivery of our claims strategy. The ideal candidate will bring a strong analytical mindset, excellent communication skills, and a proactive approach to resolving claims efficiently and economically. If you thrive in a collaborative environment and are passionate about delivering exceptional service, we’d love to hear from you. Time Type: Full time Worker Type: Employee Location: Leeds / Hybrid Role: Senior Claims Adjuster Your new role Act as a referral point and provide technical mentoring to Claims Adjusters and Technicians. Support the Assistant Claims Manager and Team Leaders in delivering the Claims strategy. Deliver bespoke training and guidance to the Claims team. Investigate and resolve complex and specialist claims to ensure high‑quality service and minimal leakage. Manage estimates, billings, and discrepancies with clients and brokers. Identify and address coverage, subrogation, contribution, and recovery issues. Handle disputed and material claims to achieve economic resolution. Oversee claims managed by panel solicitors to drive timely resolution. Maintain accurate reserves and ensure timely updates to internal systems. Support stakeholder relationships and contribute to management reporting and portfolio monitoring. About you Proven experience handling EL/PL and Motor claims, up to £500k in value. Strong understanding of compliance, regulatory, and statutory frameworks. Excellent investigative and negotiation skills with a solution‑focused mindset. Clear and confident communicator, able to adapt style to suit different audiences. Skilled at building positive relationships and collaborating across teams. Comfortable presenting insights and contributing to a culture of continuous improvement. Benefits (At My Best) 30 days holiday a year with the option to buy up to 2 additional days. Flexible working – part‑time, job share and compressed hours are available. Pension – automatically enrolled with employer contributions of 10% of base salary. Private medical insurance – fully comprehensive cover for you and your family. Family‑friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation, or how you become a parent. Short‑term remote work abroad – up to 20 days per year from certain locations abroad. Sustainable investing – pension strategy supports net‑zero goals and prioritises green businesses. Cycle‑to‑Work – benefit for regular exercise and greener commuting. What next? To apply, click the "Apply" button to submit your CV and other relevant documents. A member of our friendly Talent Acquisition team will contact you to discuss your interest further if you meet the role requirements. Equal Employment Opportunity QBE is an equal‑opportunity employer and complies with equal‑employment opportunity legislation in each jurisdiction it operates. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, national origin, age, disability, or any other protected status. #J-18808-Ljbffr



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