Information Technology Analyst
2 weeks ago
Director @ LYNK | Solving Cyber Recruitment Challenges Effectively LYNK has partnered with a UK-based IT and Cyber Managed Service Provider to recruit a L1 System Support Analyst. They have offices in the North of England as well as in the Central belt of Scotland, and they are looking for someone to join the IT team to support with both internal and external users. The purpose of the role is to provide IT and telecoms support to both internal group companies and external customers as their Managed service provider (MSP) both remote and onsite. To log, manage and respond to support calls via a ticketing system which are submitted either by email or telephone through to resolution while conducting troubleshooting, root cause analysis and diagnosing hardware and software faults. All communication with the customer will be logged into the ticket system in the form of updates, email correspondence and fault resolution. This role is based on-site in Gateshead due to the requirement to deal with hardware, and the ease of dealing with internal users at the office. However, the business would also make reasonable allowances on request. Working hours would be rotated, 8-4, 9-5, or 10-6. Monday to Friday. What’s in it for you? Annual Team Growth Bonus Up to 11% employer pension contribution Employee Assistance Programme (AXA) 32–33 days holiday including public holidays Option to purchase up to 3 additional days Support towards IT or Cyber Qualifications About you You will have 1.5 years+ experience in: Windows 11 and Windows server operating systems. Microsoft 365 and Microsoft Entra ID On-premises and cloud backups DNS and DHCP Desirable experience, but not mandatory: MAC OS PowerShell scripts Experience within an IT Managed Service Provider (MSP) Network experience with switches, firewalls, Wi-Fi etc What you'll be doing Operate and maintain computer systems and networks to ensure the business delivers effective IT functionality. Act as the first point of contact for IT support within the organisation and for external customers, as well as being an escalation point for your colleagues. Installing, configuring, and maintaining software and hardware components of computer and network systems. Diagnosing and troubleshooting user, software, and hardware issues. Repairing and replacing damaged computer and network components. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Lead projects where required and have the ability to communicate with both technical and nontechnical personnel. Interested? Apply now or reach out to ewen@my-lynk.com for more info. Seniority level Associate Employment type Full-time Job function Information Technology and Customer Service Industries IT Services and IT Consulting and Construction #J-18808-Ljbffr
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Information Technology Analyst
3 days ago
Gateshead, United Kingdom LYNK Full timeLYNK has partnered with a UK-based IT and Cyber Managed Service Provider to recruit a L1 System Support Analyst. They have offices in the North of England as well as in the Central belt of Scotland, and they are looking for someone to join the IT team to support with both internal and external users.The purpose of the role is to provide IT and telecoms...
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Information Technology Analyst
4 days ago
Gateshead, United Kingdom LYNK Full timeLYNK has partnered with a UK-based IT and Cyber Managed Service Provider to recruit a L1 System Support Analyst. They have offices in the North of England as well as in the Central belt of Scotland, and they are looking for someone to join the IT team to support with both internal and external users.The purpose of the role is to provide IT and telecoms...
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24/7 IT Analyst
6 days ago
Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £28,200 - £36,000About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK.Our mission is to deliver technology like no other.It is such an exciting time to join us on our journey as we continue to grow and expand About the roleWe are looking for a 24/7 IT Analyst...
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Information Technology Analyst
3 days ago
Gateshead, Tyne and Wear, United Kingdom LYNK Full timeLYNK has partnered with a UK-based IT and Cyber Managed Service Provider to recruit a L1 System Support Analyst. They have offices in the North of England as well as in the Central belt of Scotland, and they are looking for someone to join the IT team to support with both internal and external users. The purpose of the role is to provide IT and telecoms...
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Cyber Security Analyst L1
2 days ago
Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £33,350 - £39,100About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand Our mission: To deliver technology like no otherAbout the roleWe are looking for a Cyber Security Analyst L1 to join...
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24/7 IT Analyst
2 weeks ago
Gateshead NE BJ, United Kingdom Aspire Technology Solutions Full time £28,000 - £36,000 per yearAbout AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK.Our mission is to deliver technology like no other.It is such an exciting time to join us on our journey as we continue to grow and expandAbout the roleWe are looking for a 24/7 IT Analyst to...
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Business Analyst
1 week ago
Gateshead, United Kingdom CBSbutler Full timeRecruitment Operations and Compliance Professional Our client, a technology company providing cloud-based software, managed services, and business process outsourcing services, is seeking a Business Systems Analyst to join their team on a permanent hybrid basis in the Newcastle area. Acting as the bridge between customers, product managers, IT developers,...
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Gateshead, United Kingdom Jackson Hogg Full timeA recruiting firm in Gateshead is seeking a Business Systems Analyst to gather and translate complex requirements into clear specifications. You will closely work with stakeholders to ensure delivery aligns with customer needs. The ideal candidate should have strong experience in requirements documentation, Agile methodologies, and excellent communication...
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Cyber Security Analyst L1
2 days ago
Gateshead NE BJ, United Kingdom Aspire Technology Solutions Full time £33,350 - £39,100 per yearAbout AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expandOur mission: To deliver technology like no otherAbout the roleWe are looking for a Cyber Security Analyst L1 to join our...
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Information Technology Support Specialist
7 days ago
Gateshead, Gateshead, United Kingdom Careers Plus Full time £25,000 - £32,000 per yearIT Support SpecialistLocation:GatesheadSalary:£25,000 – £32,000 per annum (depending on experience)Contract:Full-time, PermanentAbout the RoleAn established and forward-thinking organisation is looking for a dedicatedIT Support Specialistto join its team. The role will involve providing high-quality technical support to end-users, ensuring smooth...
