Housing Support Officer

11 hours ago


Bathgate, United Kingdom Mears Group PLC Full time

Housing Support Officer – Mears Group PLC Location: Bathgate and Edinburgh Salary: up to £28,917 per annum, including company vehicle and fuel card or £3,500 car allowance Contract: Full time – Permanent, 40hrs per week, Monday to Friday About The Role We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right‑to‑work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused. Role Criteria Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and complianceCommunicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits We Can Offer You 25 days annual leave plus bank holidays Annual Mears Fun Day – event organised as a thank you from the Executive team Volunteer Leave – paid volunteering in the community supporting our social value commitment Staff perks with Mears Rewards – discounts up to 10% on groceries, holidays, eye test vouchers, share save scheme, and more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions Additional Information All roles require the entitlement to work within the UK; Mears does not currently offer visa sponsorship. The role is subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, a Background, Identity, Security clearance & BPSS check will be carried out. Identification documents required include proof of address, references, a valid passport, and proof of UK residency for the last 5 years. Required Qualifications English language proficiency. Contact Beth Dunford – beth.dunford@mearsgroup.co.uk Diversity & Inclusion We are committed to fostering a diverse and inclusive environment. We are a Disability Confident employer, vowing equal opportunities for all. We support the Armed Forces Covenant and have earned the Gold Award in the Defence Employer Recognition Scheme. Social Mobility We are open to volunteers sharing background information during application stages to promote social mobility. These questions are optional and will not affect your application. #J-18808-Ljbffr



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