Front Office Supervisor
6 days ago
Front Office Supervisor At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey. Our Hotel Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on‑site gym, complete with a heated indoor pool, perfect for unwinding. Benefits Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more What You’ll Be Doing Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in. Keep front desk operations flowing smoothly, managing everything from busy check‑ins to late check‑outs with ease. Be the go‑to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere. Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience. Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met. Oversee reservations, check‑ins, and billing accuracy, keeping guest accounts error‑free and organised. Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll. Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience. What We Need From You A people‑person with front desk or guest services experience, and ideally some leadership skills under their belt. Exceptional communication skills and a natural problem‑solver, ready to step in when things get busy. Organised and detail‑oriented, especially when handling guest reservations and billing accuracy. Team‑focused and collaborative, creating a positive, supportive environment for colleagues and guests alike. Ready to make quick, confident decisions that keep things running smoothly. High energy and adaptable, thriving in a fast‑paced, guest‑facing role where every day brings something new. Equal Opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Hospitality #J-18808-Ljbffr
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Front Office Supervisor
2 weeks ago
London, United Kingdom Front Office - The Landmark London Full timeThe Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...
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Front Office Shift Leader
6 days ago
London, United Kingdom Front Office Full timeJoin the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Front Office Shift Leader** at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from...
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Front Office Supervisor
2 days ago
London, United Kingdom Number 16 Hotel - Front of House Full timeWe have an exciting opportunity for a Front Office Supervisor to join our highly successful team here at our Number 16 Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...
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Front Office Supervisor
2 weeks ago
London, United Kingdom Apex Resourcing Ltd Full timeFront Office Supervisor required for a fantastic Hotel based in NW London. The focus of this Senior Hotel Receptionist / Front Office Supervisor role will be taking care of guests creating a great first impression from the moment they arrive through to their departure ensuring that they have a positive and memorable experience. You will also supervise a...
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Front Office Supervisor
1 week ago
London, United Kingdom Park Plaza Full time**Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ4287 **Date Posted**:18 August At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Supervisor**, you are the first and last person our guests see. Your...
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Front Office Supervisor
2 days ago
London, United Kingdom Park Plaza Full time**Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ4064 **Date Posted**:29 July At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Reception Supervisor, you are the first and last person our guests see. Your helpful,...
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Front Office Graduate
1 week ago
London, United Kingdom Front Office - The Landmark London Full timeThe Landmark London is recruiting for a **Front Office Graduate**. Are you passionate about world class service and would you like to work in a hotel that has been awarded **4th position **in **The Sunday Times’ ‘100 Best Companies to Work For’ in 2020**? To thank you for your hard work and loyalty, some of the **excellent benefits** you will enjoy...
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Front Office Graduate
1 week ago
London, United Kingdom Front Office - The Landmark London Full timeThe Landmark London is looking for you to be our **Front Office Graduate!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Graduate **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware...
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Front Office Supervisor
2 days ago
London, United Kingdom Park Plaza Full time**Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ11016 **Date Posted**:3 May **Salary**:14.04 At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Front Office Supervisor**, you are the first and last person our...
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Front of House Graduate
4 days ago
London, United Kingdom Front Office Full timeAre you a dynamic and ambitious individual with a passion for the luxury hospitality industry? If you are ready to embrace a journey of growth and development, we invite you to submit your resume! Elevate your career by joining our independently owned hotels as a **Front of House Graduate, **and you will start your progression towards becoming a valuable...
