Domestic Assistant

Job summary The Domestic assistant will contribute significantly to the provision of a quality cleaning service on a day-to-day basis within the Trust in line with the National Standards of Healthcare Cleanliness Hospital 2021 as well as Trust Policies and Procedures. Some of the key duties will include: They will assist the Domestic Supervisors and Facilities Officer with maintaining Facilities Services within the Community Hospital setting. Complete day-to-day tasks on schedules and the completion of work sheets. Ensure the safe use of equipment and cleaning materials for staff and have a good knowledge of COSHH to support the service. Provide good communication, assist supervisors in cleaning, support mandatory and statutory training and assist in all areas of Facilities Services within the Community Hospital. Engage with patients, staff, colleagues, and stakeholders to deliver the highest standards of customer care within the service. Job responsibilities Ensure a timely and accurate response to all cleaning requests. Assist in monitoring and maintaining cleaning standards and infection control practices as appropriate. Ensure that all cleaning tasks are carried out in accordance with NHS Specification of Cleanliness 2007, The Food Safety Act 1990, Health and Safety at Work Act 1974 and any other guidelines provided by the Trust. Work with a flexible approach bearing in mind the needs of the patients and staff. Have a good understanding of COSHH and ensure that all cleaning chemicals which may be hazardous are kept securely in storage areas when not in use. Ensure that the correct PPE is worn when preparing chemicals. Ensure that all cleaning equipment is cleaned daily and maintained in a safe usable condition – faults must be reported to a supervisor immediately. Attend training courses including on-the-job training and training in the use of specific machinery as required. Ensure that cleaning cupboards are kept clean and tidy at all times. Take instruction from the Domestic supervisor and ward manager in identifying additional cleans, such as isolation rooms and bed space terminal. Ensure that all relevant check lists are completed and signed in a timely manner. About us #BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings. The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge. Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital. We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are. Join us. What will you #BeKnown for? Details Date posted: 05 December 2025 Pay scheme: Agenda for change Band: Band 2 Salary: £24,465 a year per annum pro rata Contract: Permanent Working pattern: Part-time, Flexible working Reference number: 179-7513254-F Job locations: Newmarket Community Hospital, Exning Road, Newmarket, CB8 7JG Person Specification Education and qualifications Essential Good communication skills in reading and writing. Desirable NVQ or Bics qualification or working towards. COSSH training. Health and Safety training. Experience and knowledge Essential 6 months experience of a cleaning role. Knowledge of cleaning methods and procedures. Desirable Previous NHS cleaning experience. Knowledge and understanding of the NHS colour coding scheme. Knowledge of infection control procedures and methods. Skills and abilities Essential Good communication skills. Able to understand written and spoken English instructions. Ability to work unsupervised or as part of a team. Understanding of confidentiality. Basic computer skills. Personal qualities Essential Flexible approach to working hours and duties. Ability to travel to all rural locations to carry out post. Evidence of good attendance and timekeeping. Be prepared to work in other areas/sites to suit the needs of services. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name: West Suffolk NHS Foundation Trust Address: Newmarket Community Hospital, Exning Road, Newmarket, CB8 7JG Employer's website https://www.wsh.nhs.uk #J-18808-Ljbffr