Workplace Experience Manager
4 days ago
OverviewBased in London, Tottenham Court Road£50,000 - £53,000 per annum (dependent on experience)We are seeking a passionate Workplace Experience Manager to join our dynamic On Verve team, managing and delivering outstanding service experiences. You will oversee the client's central London office, collaborating with business service partners and steering a team of 9 to achieve operational excellence.Leading the Workplace Services team, you will be overseeing key functions including Mailroom operations, Lost & Found, Porterage, Event Setups, and more. With a strong leadership approach, you will uphold high standards, foster client relationships, and ensure overall satisfaction across the client account.ResponsibilitiesEnsuring the smooth management of all workplace and guest relations services within the client building, exceeding expectations in all areas of the customer facing operations.Providing strong, measured leadership for your team to ensure that contractual commitments are met and exceeded.Delivering events from the initial booking, lead up, and on the day. Including spaces to be setup in line with the booking requirements and ensuring the WP team carry out all requirements.Conducting regular floor walks around the building and meeting room spaces to ensure they are maintained to the established standards.Managing all site issues, including incidents, accidents and ensuring Churchill Group and client Health & Safety policies are adhered to.QualificationsPrevious experience in operations management, preferably in hospitality, facilities, or customer service.Experience in a similar role or in a high-end customer-facing role leading a team and building positive work environments.Excellent communication skills with a keen eye for attention to detail.High level of inspiration to increase memorable guest & employee service.Ability to work to deadlines and juggle multiple tasks and projects, as well as multiple stakeholders.What we offer youWe believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:Employee Ownership - You are part of our success33 days holiday (including bank holidays)Company sick payMaternity and paternity leave support24/7 GP access, plus mental health, wellness, financial, and legal supportTwo paid volunteering days per year - Give back to a cause that matters to youExclusive perks and discounts - More than 250 deals availableOngoing training and development - From apprenticeships to leadership programsWellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the wayRecognition and rewards - Celebrating our shining stars all year roundOur Commitment to InclusionWe are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.Reasonable adjustmentsPlease let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.Please note: Security clearance (DBS) is required for this role.Keywords: facilities management, guest services, workplace experience manager, customer services #J-18808-Ljbffr
-
Facilities Manager
22 minutes ago
City Of London, United Kingdom CBRE Global Workplace Solutions (GWS) Full timeJoin to apply for the Facilities Manager (Workplace Experience) role at CBRE Global Workplace Solutions (GWS) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Facilities Manager for one of our clients in the technology sector to join the team,...
-
Workplace Experience and Hospitality Manager
2 weeks ago
City Of London, United Kingdom CBRE Global Workplace Solutions (GWS) Full timeOverviewAs the CBRE EMEA Workplace Experience Program Manager, you will bring passionate commitment to creating extraordinary experiences that matter in colleagues' daily work lives. This role focuses on building strong relationships with General Managers across the region, providing strategic guidance on onsite delivery performance, and telling the...
-
Workplace Manager
3 weeks ago
london (city of london), United Kingdom Saunders Workplace Associates Full timeWorkplace Manager London / £200 per day / 12 month contract Workplace Manager London £200 per day 12-month contract Are you an organised, proactive, and dynamic workplace professional looking for an exciting opportunity in the fast-paced world of software development? This thriving software company, based in the heart of London, is seeking an enthusiastic...
-
Workplace Experience Manager
5 days ago
London, Greater London, United Kingdom CBRE Global Workplace Solutions (GWS) Full time £60,000 - £120,000 per yearAbout the Role:As a CBRE Workplace Experience Senior Manager, you will supervise employees and third parties that support several experience services. Examples of services include Hospitality, Reception, Meeting & Event Management, and administrative office duties.This job is part of the Workplace Experience function. They are responsible for providing...
-
Workplace Experience Manager
2 weeks ago
City Of London, United Kingdom gsma Full timeAbout the Team The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy and healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external...
-
Workplace Experience Manager
3 hours ago
City Of London, United Kingdom CBRE Full timeJoin to apply for the Workplace Experience Manager role at CBRE3 days ago Be among the first 25 applicantsLondon - England - United Kingdom of Great Britain and Northern IrelandReferrals increase your chances of interviewing at CBRE by 2xAbout The RoleAs a CBRE Workplace Experience Senior Manager, you will supervise employees and third parties that support...
-
Workplace Experience Manager
3 days ago
City Of London, United Kingdom Too Good To Go Full timeOverview Too Good To Go is on a mission to inspire and empower everyone to fight food waste. Through our marketplace app, we connect businesses with unsold, surplus food to consumers at a fraction of retail value. We are a certified B Corporation focused on reducing food waste and continually growing our community of users and partners across 19 countries....
-
Workplace Experience Assistant
1 week ago
City Of London, United Kingdom CBRE Full timeWorkplace Experience Assistant Job ID 245628 Posted 29-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Workplace Assistant Location: London Company: CBRE Global Workplace Solutions (GWS) Job Type: Full-time Are you passionate about...
-
Workplace Manager
7 days ago
London, Greater London, United Kingdom CBRE Global Workplace Solutions (GWS) Full time £40,000 - £80,000 per yearCompany DescriptionCBRE Global Workplace Solutions (GWS) collaborates with clients globally to address their unique organizational needs and develop strategies that drive strategic business outcomes. The company specializes in delivering tailored workplace solutions that balance short-term decisions and long-term goals. With its global reach and expertise,...
-
Workplace Training Manager
2 weeks ago
London, United Kingdom CBRE Global Workplace Solutions (GWS) Full time £125 - £150Workplace Training Manager (Experience & Onboarding)You could be just the right applicant for this job Read all associated information and make sure to apply.Join to apply for the Workplace Training Manager (Experience & Onboarding) role at CBRE Global Workplace Solutions (GWS)As the Training Specialist for Experience and Culture, you will be the driving...
