Residences Customer Service Advisor
6 days ago
About the roleResidential Services provides accommodation for around 6,500 students each year. To enhance our service and deliver an excellent experience for our diverse community, we’re recruiting a Customer Service Advisor to join our professional and dedicated team. In this role, you’ll play a key part in ensuring the efficient operation of our Halls of Residence and the delivery of high-quality customer service to students and other stakeholders.Managing the allocation of approximately 6,500 rooms within the University accommodation estate using our accommodation software.Providing clear and informed advice to current and prospective residents about their accommodation options and contracts.Taking ownership of project work as directed by the Residential Services Assistant Managers or Management Team.About youYou’ll be confident learning new systems quickly and be proficient in Microsoft Excel, Word, and PowerPoint. You’ll bring a proactive and organised approach, with the ability to prioritise tasks effectively and work collaboratively within a team.You’ll communicate clearly and professionally, build effective working relationships across departments, and take initiative to deliver practical solutions and improve processes.What we offerThis is a full-time (36 hours per week), permanent position, supported by a comprehensive range of employee benefits. You’ll also contribute to a small number of weekend shifts each year during key intake and departure periods (mainly August and September).As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk .Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number. #J-18808-Ljbffr
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Customer Service Advisor
6 days ago
Southampton, United Kingdom Customer Management Resourcing Full timeCustomer Service Advisor - Hedge End (SO30) Free shuttle bus from Southampton central £23,400 per annum + bonus opportunities We’re recruiting for a customer focused individual to join the Customer Support team for our global automotive client on a full time, permanent basis. This role offers genuine career opportunities for someone looking for long...
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Residences Customer Service Advisor
2 weeks ago
Southampton, United Kingdom University of Southampton Full timeAbout The Role Residential Services provides accommodation for around 6,500 students each year. To enhance our service and deliver an excellent experience for our diverse community, we’re recruiting a Customer Service Advisor to join our professional and dedicated team. In this role, you’ll play a key part in ensuring the efficient operation of our Halls...
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Residence Services Advisor — Student Housing
2 weeks ago
Southampton, United Kingdom University of Southampton Full timeA leading educational institution in Southampton is seeking a Customer Service Advisor to ensure efficient operations in Halls of Residence and deliver high-quality customer service to students. This full-time role involves managing room allocations and providing guidance to residents. Applicants should be proficient in Microsoft Office applications and...
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Customer Service Advisor
3 hours ago
Southampton, United Kingdom University of Southampton Full time**1878522FB-R** We are recruiting for a Customer Services Advisor role, across our Facilities team within the Residential Services department. Residential Services at the University of Southampton offer accommodation to over 7,000 students every year. You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,600...
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Customer Service Advisor
6 days ago
Southampton, Southampton, United Kingdom University of Southampton Full time £32,000 - £34,000 per yearJob DetailsSectionResidential ServicesLocation:Halls - MontefioreSalary£25,249 to £26,707 per annumFull Time PermanentClosing Date:Monday 01 December 2025Interview DateTo be confirmedReference3272725FBThe Residences team at the University of Southampton offer accommodation to over 6,500 students every year. You will be joining the team at an exciting time...
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Customer Advisor
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Southampton, United Kingdom Switch Advisor Consultants Full time**Responsibilities**: - Listen to customer complaints and provide solutions. - Maintain customer records and update customer profiles. - Identify customer needs and suggest appropriate products and services. - Provide excellent customer service. - Resolve customer issues in a professional manner. - Act as first point of contact for all customers, ensuring a...
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