Guest Services Manager
6 days ago
OverviewThe roleOur Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Derby-Nottingham (NG10 5NJ).ResponsibilitiesGuest Service Managers duties includeConstantly want to find innovative ways to put a smile on your customer’s face – that’s where embracing change comes in An upgrade for one of your regulars who have stayed with you five times in the last month and well, why wouldn’t we want to go above and beyond?Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanlinessLiving and breathing outstanding service, instilling trust in your reception and reservations teams to commit to an outstanding guest experienceDriving sales opportunities and maximising revenue and occupancy levelsBeyond that, you\'ll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you\'ll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.Other businesses may call this role Front Office, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services ManagerNext stepsA member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.BenefitsOur rewards package includes :Annual Conference Event and AwardsRobust career development opportunities and support for personal growthAttractive discounts across many major retailers, restaurants, and eventsComplementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide50% off food and beverage while you stay in our hotels24 / 7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal adviceFREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms) #J-18808-Ljbffr
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Corporate Receptionist
2 weeks ago
Nottingham, Nottingham, United Kingdom Rapport Guest Services Full time £25,000 - £40,000 per yearWe are looking for a brilliantCorporate Receptionistto join our team based inNottingham. Our client is a multinational professional services network, and one of the Big Four accounting organisations. This is astand-alone positionoffering the perfect platform for someone who thrives on creating positive first impressions, building genuine relationships, and...
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Guest Service Assistant
1 week ago
Nottingham, United Kingdom Holiday Inn Derby Nottingham Full time**Job Ref**:KGH10923 ** Branch**:Holiday Inn Derby Nottingham ** Location**:Holiday Inn Derby Nottingham, Nottingham ** Salary/Benefits**:£12.21 per hour plus benefits and monthly service charge ** Contract type**:Permanent ** Hours**:Part Time ** Hours per week**:15 ** Posted date**:07/11/2025 ** Closing date**:07/12/2025 Our Guest Service...
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Guest Service Assistant
2 weeks ago
Nottingham, Nottingham, United Kingdom Kew Green Hotels Full time £12,000 per yearJob Ref: KGH10923Branch: Holiday Inn Derby NottinghamLocation: Holiday Inn Derby Nottingham, NottinghamSalary/Benefits: £12.21 per hour plus benefits and monthly service chargeContract type: PermanentHours: Part TimeHours per week: 15Posted date: 07/11/2025Closing date: 07/12/2025Our Guest Service Assistants are at the heart of the guest experience, making...
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Guest Experience Leader | Elevate Service
6 days ago
Nottingham, United Kingdom Holiday Inn Derby Nottingham Full timeA prominent hotel in the UK is seeking a Guest Service Manager to lead the front office and ensure exceptional experiences for guests. The role involves driving sales opportunities, fostering a culture of outstanding service, and guiding a dedicated team. Ideal candidates will have prior experience, great communication skills, and a passion for hospitality....
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Van Technician – Late Shift – Nottingham
5 hours ago
Nottingham, United Kingdom Guest Motor Group Full timeOverview Join to apply for the Van Technician – Late Shift – Nottingham role at Guest Motor Group About The Company Guest Truck and Van, part of Guest Group, is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer. We have been a family owned and run business for over a century. The Group now operates out of 13 full service dealerships...
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Night Concierge
1 week ago
Nottingham, United Kingdom Village Hotels Full timeA leading hotel chain in Nottingham is seeking a Night Porter to ensure exceptional customer service throughout the night. You will be part of a lively team, resolving guest issues, supporting various departments, and contributing to every aspect of the customer journey. This varied role offers extensive benefits including fitness memberships, food...
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Site Manager
6 days ago
Nottingham, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Site Manager Location: Nottingham, UK Salary: Up to £55,000 per annum plus package About the company: Your new company are a renowned social housing refurbishment contractor dedicated to creating sustainable, affordable, and high-quality housing for communities across the Nottinghamshire area. With a commitment to social responsibility, we...
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Site Manager
2 days ago
Nottingham, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Site Manager Location: Nottingham, UK Salary: Up to £55,000 per annum plus package About the company Your new company are a renowned social housing refurbishment contractor dedicated to creating sustainable, affordable, and high‑quality housing for communities across the Nottinghamshire area. With a commitment to social responsibility, we aim...
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Site Manager
5 days ago
Nottingham, United Kingdom S Guest Consultancy Services Ltd Full timeJob DescriptionJob Title: Site ManagerLocation: Nottingham, UKSalary: Up to £55,000 per annum plus packageAbout the company:Your new company are a renowned social housing refurbishment contractor dedicated to creating sustainable, affordable, and high-quality housing for communities across the Nottinghamshire area. With a commitment to social...
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Senior BID Manager
1 week ago
Nottingham, United Kingdom S Guest Consultancy Services Ltd Full timeBID Manager – Main Contractor (Tier 1 / Tier 2) Location: East Midlands Salary: Competitive + Package Recruiting on behalf of a leading Main Contractor Are you an experienced Pre-Construction / BID professional with a proven track record of leading successful tender submissions for Tier 1 or Tier 2 contractors? Our client—a highly respected main...
